Star Gazers Pet Salon

Very sad to say I took my dog to Star Gazers for 10 yrs. for her nail clippings. Last week I took her as usual and it was a terrible job, some in the front were never trimmed. I called 5 days later and explained and wanted to take her back for them to be fixed. I spoke to the owner Tara and she said She trims her dogs nails every three to four days. They grow fast and I can bring her in. I said will you be charging me again? She responded She will charge me accordingly. I explained I didn't think it was right in a good way. I asked her if She would consider that I was just there She said we do the best we can do. So I responded I would be going some place else. Which I did in Saint Clair .I have to say I loved this place the lady spoke gently as She clipped her nails very much shorter, with no bleeds. Very Professional.

Not my normal place since my usual was closed for unknown reason and she didn't want to take the patience with my dog that is sensitive to trimming since a local groomer head cut him to the quick one too many times. So now he's going to be more scared because she kept pulling on his feet and legs instead of letting him relax or letting me hold him.

I brought my husky here a few years ago and 5 minutes later they called me to come pick him up. They said they couldn't groom him because he bit one of their employees. First....they wouldn't show me the bite mark. Second....they did something to his back legs because ever since he's been really sensitive and won't let anyone touch his back legs and if you do....he nips at you. And they charged me $10 for what I don't know. I had to choose 1 star but in reality they deserve 0 stars.

We had an appointment today to get our cat groomed and I picked him up and he was half unshaved because he wasn’t cooperating. I understand that if he’s being uncooperative to not finish the job but I was still charged $50 ($10 more than what I spent last time). On top of that I was was charged a $15 for a “no show” fee because supposedly my appointment was the Wednesday before. I know 100% that’s untrue. Our first visit was wonderful and this one was a disaster. We won’t be back.

Tara has taken care of my dramatic Husky for years. He always comes home very happy and beautiful. It’s hard to get an appointment because she is so desired as a groomer. I won’t go anywhere else. Be sure to plan ahead when scheduling!!

Horrible! RUN FROM THIS GROOMER BEFORE WALKING INTO A NIGHTMARE. In business, everything speaks...I should have walked away when I came to my 8am appointment and NOBODY was at the shop. As I waited for someone to open the door, I had time to look around. The parking area is filthy with tall weeds growing next to the front door. Once Nicole arrived 13 minutes late, she proceeded to give me excuses as to why she was late rather than an apology. When I was completing the registration forms, Nicole was obsessed with the dead flies on the counter and floor saying she cleaned them up yesterday and they are back again."I gave her instructions on my Scottie's cut to leave a FULL beard and chest

FABULOUS!!!! Nicole and her crew really love what they do and it shows! I had never taken my cats to a groomer before so I was crying like a little baby when it was time to leave them. Nicole assured me that everything would be fine and even IMed me updates on how my girls were doing while they were there to put my mind at ease! She was able to get all 3 of my kitties groomed at the same time which was super convenient! After their visit they were clean, soft and fresh smelling...for about an hour before they escaped and ran into the dirty basement, but that's another story...LOL I definitely recommend Star Gazers for your pet grooming needs!

We have been a customer of Stars Gazers for many years. Tara does an excellent job.Once you've tried the rest try Star Gazers.They are the best.Tara travels to many Dog Shows and has received many Awards with her dogs.

Super nice staff, super clean dog