Pomeroy Inn & Suites Vermilion

Beautiful hotel. But very poor hospitality.Stayed here with my daughters hockey team. Staff were very ignorant and clearly not prepared. QR codes are needed but make sure you make sure the staff checks it off on your file. If not they will be asking you for it again because of their idiocy. I understand they have to follow protocol but they clearly didn't like anyone staying at the hotel. Didn't feel welcomed which is really sad. Clearly the staff aren't happy with their jobs and shouldn't be in the customer service industry.

Great place for a small town of Vermillion. Staff are great, very courteous and the rooms are clean.

The property is looked after and the room was nice and clean, I stay in hotels across Alberta and this has been the best so far. The beds were comfortable and the breakfast that is included is great. Staff were friendly and helpful as well.

The rooms were nice and clean. The beds were comfortable and I felt right at home. The breakfast however, was what killed my rating.

Why do hotels struggle so much getting the temperature in the rooms right? This one got to temp quickly and quietly. Good bed.

We stayed here for a fastpitch tournament. I do need you to know that we only booked one room for the Saturday and when the tournament changed we wanted another night (Friday).The hotel had a cancellation so were got the last room ( king bed) for the Friday which was nice room but the bathroom was not great.Once we woke up, we had to check out and come back at 11:00 am to get our new room as they could not keep us in the original room because we only booked it for 1 night. We left to go our game and then came back at 11:00 (which they told us) and the room was not ready. She told me to come back in 1 hour and it might be ready. The person next to me was able to check in which was frustrating as I was there first with an actual reservation and they were able to get a room? I can back 1 hour later after waiting in the parking lot... still nothing so I left my number. She called back and said the room was ready and I asked them if they could help with the price? I got a $15.00 reduction on the rate but when we got into the room it smelled badly of cigarette smoke. We had to spray the whole room with Febreze just to tolerate it. There were no rooms left to no luck on that front. I guess she did what she could.Same shower issue as the head was corroded badly and did not spray properly. My friend always brings a shower head from home..... now I know why. Girls liked the pool and there are fast eats nearby with a couple of gas stations and a liquor store.This hotel is alright for the price but don't eat the breakfast and bring room deodorizer just incase. Pillows and bed were very nice but bathrooms need some up keep.

We stayed there for a hockey tournament and it was a great experience. The rooms were clean, good customer service and nice pool and waterside.We would definitely stay there again.

very nice hotel. Rooms are clean and beds are comfy. The breakfast is very good. probably one of the better hotels I've been to. Pool and water slide are great for kids. Only downfall is the abundance of lady bugs throughout the hotel. Not bad when they are just by the windows but when they start flying around the hotel it can be annoying.

Great hotel. Awesome breakfast. Will be back.