Empire Green Lawn Sprinklers, Ltd

Unprofessional and extremely rude!!. The 1st impression you get from a company is the people who answer their phone. It was unfortunate I spoke to women who acted like a 4 year old having a temper tantrum and could not even have an adult conversation. There was no excuse to behave in that manner to a customer no matter the circumstances!!!!!! I give this company no stars !!

Empire Green has managed our sprinkler open and closing for 5 years and it has been efficient and problem free. Recently we added a new zone and moved/changed sprinkler heads in several places. The service was excellent and the team's attitude, work ethic and skill/experience was notable. We didn't get multiple quotes but based on the time and materials, we believe it was great value.

Just amazing. The service is exceptional. Did our sprinklers and service always available. We also had them add more spot lighting … just perfect. Owner even came at night to take a look to make sure all was perfect. Highly recommend.

These guys have friendly service and are very professional. Had them install sprinklers in my front and back yards, was done in a timely manner. They answered all my questions and gave me the best price. Would highly recommend them to anyone!

We had an irrigation system installed by them and there were a lot of issues. There was constant leakage from the sprinklers and many wereclogged. We called them to come and fix it before the year's warrantyand since we were away at the time they came , they email us an invoicefor the service even though it was their fault that the lines were clogged.When we came back my husband called the office and questioned thebill. Oh my god ! That woman (Melanie) was so rude to him he was shocked. No professionalism at all. We build a big house and dealt with a lot of trades people. We had good experience with ALL of them because being in business ourselves for over forty years we pay our bills on time and treat people with decency and professionalism. At the end my husband thought it is not worth upsetting ourselves and told herhe would go by the office to pay her. When he got there and tried to talk to her about the repairs not being totally done (two of the sprinklers were still leaking) she lost it on him. She yelled at him and told him to get outor she would call the police. This time he was double shocked. No one in his life has treated him so badly. My husband is a gentle soul very polite. If I could I would give that company not just zero but - stars.

After obtaining a number of quotes, we made the decision to have Empire Green Lawn Sprinkler Ltd. install our system. From the first point of contact through to completion of the project Sean and his full team were nothing but professional, knowledgeable, responsive and very pleasant to work with. The work was done in a very timely and professional manner - when they left after the irrigation system was installed in both the front and back yard, you would not have known anything was done - they left everything neat and tidy. Amanda, Administration who answered my calls was so pleasant and helpful at all times and made sure she got answers to all questions I had. The entire experience was excellent - congratulations to Sean and his team!! I would highly recommend Empire Green Lawn Sprinkler Ltd. to any of my family and friends.

I recently got a sprinkler system installed by Empire Green. I am looking forward to not having to pull out my hose and water my lawn anymore! Everything has been great from the time I booked my quote with Shawn, to the end of the installation. Melanie in the office was very helpful with answering any of my questions in between and getting my installation scheduled and completed-even with the unpredictable snow and rain in April. The crew that came to do the job were all very friendly and energetic despite the cooler temperatures that day. They were very helpful in setting up my timer app on my phone and showing me how to use everything. I will be recommending to neighbors and friends.

Sean and the team at Empire Green did an excellent job with my sprinkler system. The installers did very clean work, and were very professional. They only high quality Hunter products, vs the competitors who sell no-name brand heads and timer. I would definitely recommend Empire Green to anyone looking for a sprinkler system, or service.

We purchased a sprinkler system last spring from Empire Green and are very happy with the service and product. The employees were very polite and professional when they were at my home. They followed excellent Covid protocols and were careful with my lawn as they worked. We’ve had the system winterized and then reopened this spring with no problems at all. The office staff has been pleasant and helpful whenever we’ve called. Very pleased with this company!

Sean and his team are amazing. One of the few companies that stand behind their product and services 100%. From the initial install over 5 years ago to the yearly opening and closing the team has been responsible and very responsive. Retuning calls and showing up on time for appointments. I have and will continue to recommend them to anyone looking for a sprinkler system.