Shaganappi Alterations & Dry Cleaning

Such incredible customer service and amazing results! I get my clothes dry cleaned here and I just had alterations done on a skirt and it turned out so wonderfully! Highly recommend for dry cleaning and alterations.

First off, the best part about this place is the owners! They are great people who care about the community and I enjoy coming in to chat with them. The service is always timely and the quality of work (dry cleaning and alterations) have been excellent. If you live near this business you should make it your go to spot! Highly recommended.

Dropped my coat off with a rip on the seam to be repaired. I picked it up and could tell before I put it on that they had trimmed someMaterial. I asked her before I put it on if they did and she denied it. I put it on and my jacket doesn't fir anymore. Instead of offering some kind of help she just says I'll refund you $20 but that's it. Well, I never asked for money, and never took the $20 but I will make sure everyone knows about their lousy SEAM repair job, and even worse customer service. Don't go for alterations here! Dry cleaning looks good if I'm being fair though.

Great place. I've been going here for about five years now. The lady who works the front and who has done all the markings for my alterations is always very friendly. There is now new ownership and i have noticed the price has almost doubled! This is really too bad cause i was willing to make the trip across town to come here.

Adam and his staff are exceptionally friendly. I enjoy going to the store. Gave me a laundry bag without asking. Alterations are high quality.

We told them that the alterations down 17th avenue would charge us half the price to shorten my dress, then we asked them the prices of other alterations, like adding straps, and they proceeded to tell us that we are wasting our time and their time because « our prices would be higher than the other alterations. » They stopped answering our questions about cost and essentially told us to go to the other alteration because we would not be happy with this alterations prices. At least tell us the price of your services instead of telling us we are wasting your time.

DO NOT GO HERE! They are dishonest & unworthy of your business.These people shrank a $525 ETRO sweater & tried their best to not accept responsibility to either replace it or provide some level of compensation. The owner is truly a vile, crude, thief who tried al sorts of ridiculous reasons to stop the issue being resolved. First, the man in his 60s told me that his dad was in hospital & he cant concentrate on the sweater. He then said that they subcontract their dry cleaning to an outside company, & the point man at that company has a wife with a brain tumor, so he could not approach that man to solve the problem. I initially found the sweater shrunk from a size XL to a size S, in Jul. 2021 & visited them 3 times when they said they will stretch it for me. I was there today, & the sweater was still in the vicinity of a size S.I dont understand how this crude, vile, dishonest man expected me to fall for his compassionate" claims of family tragedy & subcontractor tragedy. I told him I am OK with giving him 1 week to either replace the value of the sweater or to be nice to him

Brought in my coat to remove a stain. I got it returned with everything still on it. When I told them it still has not gone. They got mad and told me they don’t want to serve me. I was super polite, was just very surprised how that older Asian man reacted.

They have altered two bridesmaids dresses for me here and did an excellent job each time! This is a place I would trust with any alterations I need in the future.

So happy with my purchases, these face masks are washable and reuseable and come in a variety of colors and sizes. The employees here are more than willing to help with any adjustments. Its great to know that there's companies like this that are willing to help the community during this COVID-19 pandemic. Thank you guys!