Backyard Pros

I had a great experience working with Mike and Nathan on our front porch and driveway redesign. Their professionalism and polite demeanor were truly impressive, making the entire process much smoother and less stressful than I anticipated. I'm thrilled with the outcome of their work and would highly recommend them to anyone looking for top-notch home improvement services.

We hired backyard pros to build a new deck for our yard, and the final deck they built is indeed very nice, and we are quite happy with it.Unfortunately, getting to that final point involved a lot of headaches - even excluding the ones outside of Backyard Pros' control, like material delivery.The biggest issue was communication. The only point of contact I had was the receptionist, even the team working at my house wasn't particularly willing to talk to me. They didn't tell me when they arrived or left, and when we found a problem I could only send an email and hope that we would eventually hear a reply.The other main issue and timing. Throughout the entire project, there was not a single time that their team arrived at my house when I expected. Being a little late is understandable, but several times they arrived early - once by more than an entire day. No call, no notice, just show up a day early and stroll into my yard. They didn't even knock to say they've arrived.The final issue was polish. The initial work was done well with attention to detail... except for two design mistakes. When they came back to fix these items, the work they did was much polished, and lead to more issues that needed fixing.In the end, everything *did* get fixed, and the deck is great. But there was a lot of email tag, and too much frustration and confusion as a result.

Adam and Mark exceeded our expectations with their exceptional work on our backyard renovation. Their expertise and keen eye for design truly transformed the space. We were impressed with their punctuality, reliability, and impressive skills. We are already planning on hiring them for our next project and would highly recommend their services to anyone in need of top-notch renovation work.

Mike and Nathan was exceptional. It's always a pleasure to work with professionals who are not only skilled at their craft but also have a polite demeanor that makes the process less stressful. Your front porch and driveway redesign must look amazing, and I'm sure it adds significant value to your home. I appreciate you taking the time to recommend their services to others, and I'm confident that anyone who works with them will be satisfied with their top-notch home improvement services.

Nathan truly saved the day for us with his exceptional landscaping expertise. Our yard was in shambles and we didn't know where to begin. Thankfully, he worked tirelessly to give us a beautiful outdoor space that we can finally be proud of. Nathan's ability to work with our budget and understand our specific needs made the entire process so much easier. The plants, trees, and shrubs that he planted are simply stunning and we can't wait to see how they'll flourish in the upcoming spring season. We're incredibly grateful for his hard work and would highly recommend him to anyone looking for a skilled and reliable landscaper.

Backyard Pros did an excellent job with our patio! Mark and Adam were not only professional and courteous but also very accommodating. Mark's patience during the process was remarkable. I am extremely happy with the outcome and would highly recommend them without any hesitation.

Our deck was built in 3 days and we absolutely love it! :) Thank you so much for all of your hard work. Fully recommended services!

Adam and Nathan are true professionals in their field, and I couldn't be happier with the results of their work on my backyard and driveway. Despite the challenging terrain, they were able to execute a beautiful design that exceeded my expectations. They were always prompt and reliable, and even after the job was completed, they remained committed to ensuring my satisfaction by promptly addressing any concerns that arose. It's clear that they take pride in their work and are dedicated to delivering quality results at a fair price. I would highly recommend them to anyone looking for exceptional landscaping services.

A week has gone by since the owner’s response below and still have not heard from them. I plan to take the company to small claims court.Had fence and deck built. Warranty work on deck has been required for three years and company has not showed up and will not answer my calls. I paid a lot of money for my composite deck and expected the job to be well done. Also, contracted a 6 ft fence and company owner built a 5 ft fence without advising me in advance.A week has gone by since the owner’s response and I have not heard from them.

I have to say this is the worst company ever.They never answer the phone, return voice messages or reply to emails. If you are lucky the assistant Stephanie will schedule an appointment for repairs and never falls through. Lies after lies. This company needs to be shut down. They will take ur money and run. Bad workmanship, untrustworthy and shady. I wish I can say the poor communication was only with me but my neighbours all experienced the same treatment. No coincidence this is regular service u will receive as customer.Save ur money and invest with a reputable company.Will report this company and I hope the media finds out.