Pharmaprix

Terrible Customer service at the store at 8090, Boulevard Shamplaine Today 25 April 2021 at 4 pm. I wanted to buy a few things, like coffee and etc.Cassier, Customer service and the supervisor, she told me that her name is Jasmine, helped me after 4 times having asked the help.The problem I had with the prices shown up on the screen.The machine is very bad as you don't know the price on sale immediately, you need to make some manipulation to see. The question why I need to know that....It is why I had to ask for the help which the girl at the cashier desk refused to give me 4 times. Important to tell that the store is empty. No people in the line.I asked for the supervisor, Jasmine, she was not helpful as well.No customer was in the line , I need to add again.Just told me Go out".They didn't give me the name of the cashier at the desk which didn't help people.I would say it is not acceptable to work by these way.Eugene"

The pharmacy needs to improve their wait time, you shouldn't have to wait over an hour for a simple prescription. The customer service is mediocre and you need to pay attention to what is entered in your file or billed. I've decided to give my business to a smaller pharmacy on Centrale street.

The pharmaprix is a decent store. It has a lot of options although for drinks and other things there may be some or some that don’t have any drinks or need to restock ASAP.Other than that they have express checkout and it’s a decent pharmacie. I hope they have more selections and more varsities.

Horrible experience. I was at the counter of the pharmacy at 21:45 pm. After being in the emergency for more than 5 hours I went to this pharmacy because it was supposed to be open until 10pm. Pharmacist was rude and refused to provide service. All I needed was a over the counter iron supplement that for some reason is not on the shelves. Pharmacist didn't care to listen explanation, he even didn't want to look at the medical order he just refused service and suggested a 24 h pharmacy.I had to drive for other 25 min, tired with my baby also tired in the back seat and then add additional 15 min to drive home just because a pharmacist doesn't want to honor the opening hours or even read the paper I had.

Never had a bad experience with them. Nor their wait times. They've always been great with great staff in the store part in the pharmacy department. I know some people have problems with the wait time but if you call ahead or get there as soon as they open. It's quicker.

I now am on high blood pressure medication. Cost of medication $7 dispensation fee $12. I asked for a three month supply so i could save on fees, they refused. Pharmaprix ripping off pensioners .....very nice.Overall varies from poor to mediocre service . Sometimes i give them a few hours to fill prescription and its not ready when i come back. Wait times can be long to get served. Expect an epic wait on the phone if you call for prescription information. I've waited up 45 minutes on hold.

Besides the lab, you find what you need but I find it to be more expensive than other pharmacies.

I'm not sure why everyone is complaining about the wait time for medication. This is just how it is now days. They are probably short staffed. I call in my refill and go get the next day. Alot easier. Why not just pay attention to your refils properly. Call it in avoid the wait.

The customer service at this pharmacy has decreased significantly for some time. There is always confusion on their end for preparing simple prescriptions and they do not call to update if the prescription cannot be prepared- we had to find out once we arrived for pickup the day after calling. Lack of professionalism unfortunately.

The guy in charge at the post office is mean, have a hard time to communicate and do the minimum he can. Also look unprofessional with his cheap bling bling.