TI Flooring

Very friendly and knowledgeable staff. Great selection. Highly recommended!

Staff were very friendly and helpful. They helped me make some good choices and were very informative.

Highly recommend this company. The young lady in the store helped us to pick out our flooring. We went with luxury vynal plank. Great stuff.The installers Don and Jason were the best. Great personalities and extremely hard workers. They did a perfect job.

Great company to work with! Would highly recommend

Installation damaged walls quite a bit. They put wrong size finishing trim on. Said they would return to replace. Never did. When I called they gave excuses as to not finish it properly. Went to home depot bought the correct trim. Did it myself.

Owner very I'll mannered, even judging by the response to a previous review. Needs to work on his customer service. Very hard to work with, and strong opinionated. He also likes to reason with putting in wrong flooring. Would never use this company, and would never recommend.

Great service and the staff are helpful.

Excellent job at our cottage. Very happy excellent staff easy to work with. Miriam & Lynn

Thank you for the amazing service

EDIT: Lets try this again. The Owner seems to find telling the truth a challenge here in his reviews. He has all my contact info and has never attempted to contact me to resolve this after the matter.“When someone shows you who they are the first time, believe them”.TLDR: Overcharged and did not deliver the service as contracted. Moreover, attempted to charge us $200 more than the original contracted price when I requested a credit. A company that is unethical, lacking professionalism and refuses to own their mistakes.We needed a quick kitchen floor for a house sale and TI came recommended by the local building centre. Red flags were raised immediately as they charged $50 for an estimate in spite of the “Free Estimates” clearly indicated on their website. None the less being a contractor myself, I feel everybody deserves to be compensated for their time.Red Flag #2: The store kept pushing a loose lay sheet floor called Tarkett which is available at Home Depot for .98c/ft. TI verbally started at .79c/ft and ended at $1.79/ft on their quote.Red Flag #3: The room measured at 300 sq ft but has a stairwell and cabinets. They quoted us a full 300 feet for the floor leveler even though it barely covered 200’. The flooring was trimmed from a roll so 300’ was reasonable. An additional quote for stairway carpet included a “trucking charge” which is just a bogus add on. We declined the carpet quote.In spite of all this we went ahead with the contract as we figured paying extra would get a professional job and support a local business—Nope.The installers folded the sheet goods into a sharp crease during the install leaving a bubble in the floor. The threshold into the living room was installed 7/8” out of square to the door. The owner proceeded to blame both deficiencies on me and refused to even consider any remedies until I paid the 50% balance in full. I got tired of arguing with him over 2 days and the floor work started to impede the progress/workflow of our other trades so we generously offered to subtract a $150 credit from the final and call it even.The owner responded 24 hours later with a new invoice of $200 over the original contract price!We have told our experience to others in town and not surprisingly I hear the similar experiences repeatedly but most have suffered quietly as it is a small town and everybody knows everybody."Not me. I am here to warn others