DSG Power Systems (Saskatoon Diesel)

Took my generator in for some warranty work - engine problems. DSG called back a few days later and let me know that everything would be covered and that they would replace the engine under warranty. Great news. They called back a couple of weeks later that it was done and ready for pickup, and that there would be a $75 administration charge for the work because I did not buy the generator from them, although they are an authorized sales/service center for the brand. I was not told about the charge until after the work was completed and Phillipe was unapologetic about the charge. While I understand that the generator manufacturer may not give you a good rate/sufficient hours to complete the warranty work, that is not my problem and you should discuss that issue with them rather than surprising customers with charges that were not previously agreed to. If I would have known about the charge before the work was completed, I would have happily taken it elsewhere for repairs. Making up fees as you go is a poor business practice.And yes, I did not purchase the generator from you initially because your price was close to double where I can purchase the same unit elsewhere.

Highly recommended for all of your stand by generator, on site, service needs.I’ve used DSG Power Systems since I purchased my generator 8 yrs ago.I’ve seen their service grow from a start up and evolve to what it is now and my generator has never missed a beat when it’s been needed.An annual fall service / programming updates etc each year, guarantees flawless performance throughout the year.

Well to start off my truck wasn't being worked like any other 2500 should be. It was baby driven and never seen a trailer or weight in the box before. Wife had driven it to work for a year and a half. Had codes pop up that my turbo vanes were getting plugged and there wasn't really a way to unplug them until my friend and his dad told me about the 4+ they've run in there trucks. So I took a chance since they've been running it for years and years, and have been going to DSG in Saskatoon for a long time I took their word. I came in and talked with Trent and another young guy and came to the conclusion I could maybe try a additive but it may be to late and would have to spend thousands on a new turbo. But I took a chance and bought the 4+ super clean(purple bottle). I then went home and loaded my truck box full of weight, I have filled the box with 2x8s. It only recommends to pour in a small amount for each time you fill up but was told to try a whole bottle at a time. With all that weight now on I dumped in a whole liter of the 4+ super clean with a fresh full tank of fuel. Then proceeded to work the truck till it got up the running temperature and would do a few pulls down the highway and floor it from stop light lights or just speed up fast to make the truck work and get hot. I did this for a whole month using the 4+ super clean making sure a added a liter to every full tank fuel up. At the end off the month I removed the weight and noticed the truck was running great, no hiccups or engines codes. I ran the truck for the next 2 years with no more codes of any sort before I ended up selling it. Since then iv always bought 4+ additive and won't go back to anything else. The truck I used it in was a 2011 Chevy 2500 6.6 duramax with 280,000km on it. I currently own a 2005 Chevy 2500 6.6 duramax with 320,000km on it and I still run 4+.

I can't thank Glen and the group at DSG enough. I had a very unfortunate issue with my 10 year old generator (which was not purchased at DSG). I thought I was completely out of reasonable solutions. After some discussions with Glen they came through with a solution tailored to my situation and within my budget. Turned a very disappointing situation into one with a positive outcome. Showed a flexibility and willingness to work with the customer that I would class as above and beyond. I would definitely reccomend DSG and will work with them on my future needs.

I was in a desperate situation with my Gen Set, I couldn't set my voltage selector, and I needed to run pumps that were 488/277 voltage, and I had to get my gen set up to the job the next day.I called and I got an appointment the next morning. The service I got from DSG was unbelievable, and The Tec that helped me was extremely good at his job. He had me going in 2 hours and I was on my way.Service at this caliber is very rare, so again Thank you so very much.If you want your Generator fixed properly, go and see these guys.Larry SchultzBlacktty Enterprises Ltd.

DSG Power System’s staff was helpful in sorting out what I needed to do regarding maintenance of my new system. The office staff politely responded to my questions and sought additional information before confirming what I needed. I received a call when the expert technician was in the yard providing the service. Thanks for the good service.

DSG charged me over $1000 for some major injection pump work they didn't even do.I brought my 1993 Mitsubishi Pajero in to have the injection pump looked at. It was leaking diesel, and there is a well known issue with the trucks where the front seal begins to leak, causing a very characteristic stalling issue.DSG assured me that the front seal was probably fine and it would make the job more difficult and expensive to also do the front seal, but I told them I would pay the cost to have it done, and even provided the seal.Fast-forward 2 years later, I now work on my own vehicles. I'm still having the characteristic stalling problem of the front seal issue. I pull the injection pump, which is a full day job, and Lo and behold the original Mitsubishi seal is still installed. DSG had not done the job as they have claimed to, and just pocketed my provided Zexel seal.Attached is a photo of my invoice, which describes exactly what I outlined, as well as the original Mitsubishi seal I pulled out of my pump.Go somewhere else.

I have been using DSG 4+ Diesel Products in my 2008 Duramax Diesel since new.I use the Premium 4+ Additive during the summer months, the winter months I use the 4+ Arctic Anti-Gelling in every tank. I add once a month the diesel 4+ Super Clean additive to keep things clean. I have never had any problems with fuel related drive ability issues for over 152,000 kms and still going strong. I wouldn’t use any other diesel additive in my Duramax Diesel truck. Just recently started adding the New DSG 4+ Turbo Charger cleaner to my fuel system to help keep my variable vane turbo charger moving freely. So far so good.Thanks again DSG for all your advice through the years :)

Had an injection pump from a tractor tuned up at DSG. The customer service was stellar. Bryan offered advice on removal of pump, gave updates on the progress of repair and made sure that the job was done at the time he promised. When I picked up the pump he took extra time to make a call to check on the specific mounting spacers I had on my unit. Dealing with DSG has been a positive experience for me.

They have good mechanics and good people and they will approach when you're in the vicinity.