Icing

This review is for Riya who pierced my ears today. She was very kind, helpful, and had good communication about the process. The store was busy and she was calm while making sure my piercing was too my liking. Very happy she made the experience wonderful! Thanks Riya ❣️

Girl at the till wasn't very friendly. I understand it is busy and a small store, but customer service is still important.Just seemed like she didn't want to be there and didn't care whatsoever . She told me I could do the promotion with the items I had if I picked more stuff out but didn't tell me what the promotion was or how it worked before walking away .Other than that the rest of the ladies were nice and the store was kept tidy.

This Rewis girl is without any doubt, an absolutely greedy pushy and extremely rude. Her sales strategy is a big scam.

The piercing experience was quick and not painful at all. Though this is a bit on the pricier side. But still would recommend

Today I visited the store twice. First time I didn’t feel like buying so later I visited again to buy but that time while i was choosing the earrings I felt that the one of the girl in staff was keeping eye on me as if I am thief. I felt that she was calling someone and talking about me. I can understand that there might be some cases of theft there but it doesn’t mean that every customer is like that i mean customer can’t visit twice the store?I felt so bad. At first I thought I should not buy from them who behave like this but then I just bought to prove them that I was actually a customer who wants to buy something.Such a bad experience I will never go their who don’t have faith in their customers.

I went in this store today looking for an accessory. The last one they had that I needed was falling apart. I show the lady hoping to get some of the price reduced and she says we can only do an extra 10% off. But the whole thing was ruined. So I continue to show her the issue and and in a rude harsh tone she says to me “if you don’t want it, then you don’t have to buy it” I found this to be extremely rude and a disrespectful thing to say to a customer. So disappointed with the service here. I won’t be back.

i went to this store today to look at nails and earrings and i didn’t like one of the earrings so my friend put it back for me and Rewas kept looking at me as if i was a thief, the looks were disgusting. when it came time to purchase my nails she was being so rude and i was counting my change and she was just giving so much unnecessary attitude and told me to leave because she thought i took something. Ruined my day. when i went back to ask for her name Mandeep and Rewas started laughing at me. Very disrespectful staff never shopping there again. Icing used to be my favourite store as a child, Rewas ruined it for me.

Today I got ear piercing in the morning and there was too much difference one ear piercing was too close to my previous one and on the right ear it was far ….when I told them they said u have to get new pairs again to get the piercing at correct place. This is too much because of their mistake I am suppose to spend my money again

The lady who did piercing for our daughter was amazing. She was so kind, patient and professional. I asked her name but I don't know how to spell it. It sounded like Gerlin or something like that. We had a nice experience at this location for piercings of my 4 years old girl.

great deals but one employee was very pushy in getting people to buy things. One person told her she was okay with just getting one item but she kept insisting she keep looking for more items to make the promotion even though she only wanted to purchase the one. Even when I was at the cash register she was still trying to get me to purchase 12-24 more items. Also I noticed she was complaining to another coworker about doing something in the opening shift that made her hands hurt and constantly was complaining in front of the customers.