Appletree Medical Centre

Worst experience ever. Made an appointment, hoping to reduce wait times but still had to wait 2hrs to see a Doctor who then saw me for literally 2 minutes and was just so unhelpful!! They just put you in a room without any info, and when I tried to ask I was basically just told to keep the door shut. Horrible place!!! So humiliating!

Minus 5 stars! Been here 3 times, first 2 times with severe gout pain but they weren't even open despite the website saying they are and the third time with a pinched nerve. When I last went there was nobody waiting so I thought I was lucky but they weren't even taking walk ins??? A walk in clinic that doesn't take walk ins what's next a McDonald's that doesn't make burgers!!! These doctors should have they're licenses revoked and fined for false advertising, avoid at all cost.

The only doctor on staff today, Dr. Malik Meghani, apparently refuses to treat any women’s health issues. The clinic has a sign stating this that they put out on display in the lobby AFTER waiting for an extended period of time to be seen. Would have been great to have been informed this when we arrived rather than being told after waiting to be seen. Also would be great to put the sign out proactively.They also refused to give us the doctors name when asked, we only determined the doctors name from the sign they put out AFTER waiting and after getting turned away by the reception staff.Atrocious treatment, and atrocious lack of professionalism. Shame on the doctor for refusing to treat women and children, and shame on Appletree for employing a doctor who refuses to treat 2/3 of the population, and only informs clients after endless waiting. Absolutely disgusted by the lack of professionalism and zero standard of care.

Didn't want to believe other reviews, but the negative ones are 100% accurate.Doctor makes little to no space to hear out the patient and is unavailable for follow up appointments or contact.Hours posted on website are incorrect and nobody takes an interest in correcting them.Communication between the Doctors and Staff is lacking, and the Staff are curt and unprofessional.There is no effort made to post if and when the walk-in clinic is cancelled; Staff simply find out when the doctor doesn't show up.Want to believe that this is simply the sad state of Healthcare in Ontario, but have sadly had other very negative experiences with Appletree in the past.

Waited 2.5 hours for a walk-in and about 2 hours into waiting, they informed half of the line that they’re no-longer taking walk-ins. At the end of my wait, I was informed the the doctor called in sick and that I would have to come another time.Yesterday I called them to ask which locations are available for walk-ins and went to one across the city just to be told that they were no-longer doing walk-ins, contrary to what I was told on the phone.They’re highly inefficient and unreliable. If you’re insured or have a health card, I would advise using their online services instead to avoid this mess.People’s time is far too precious to be wasted due to a corrupt system.

I booked an appointment over a week ago for virtual care. I was waiting on the video call for 35 minutes when my appointment was cancelled. They cancelled while I was ON THE CALL waiting for the doctor for 35 minutes past my appointment time. I took work off for this. This is not the first time I’ve had an appointment cancelled same day. But at least last time it was a couple hours before. Still terrible. If I booked the appointment over a week ago have some courtesy and not waste peoples time by letting them know like a few days in advance???

I do not understand why this clinic gets terrible reviews. I registered and booked online, a time that was convenient for me. I was assessed by a lovely assistant to Dr. Lola Sogbein right on time. I hear folks complaining that Dr. Sogbein is cold or does not care. This is really unfair as she was nothing of the sort. Yes, she was all business, but made sure to take care of all my concerns and booked me with a specialist right away. She is not there to make small talk as she usually has a full waiting room of walk ins on top of her scheduled appointments.

The worst medical clinic ever.. I wish I could give negative star. The management is extremely poor. No empathy for the patients.. They have a funny family doctor system where you get a so called family doctor but you will never be able to see the doctor. Besides, they close the clinic all of a sudden. If you know the clinic is closed on Wednesday, and you took off from work to see a doctor on Friday, you will see that there is an update on Thursday that the clinic will be closed. This happened to me several times. They are making the healthcare services a big joke. I haven’t seen anyone saying a single good thing about this clinic. Stay away from this place good people.

I had the shivers already from being sick.... after 2 hours waiting in the doctor room for my appointment, I asked how long it would be, because I was FREEZING. The medical assistant said that I should try Jumping Jacks or rub hot water on my body" to keep warm

They don’t care, worst customer service I have ever seen. Google shows a different walk in time than what is shown in the website or posted on their door. Their door says the walk in time is at 9:00 am there was already a line of 5 waiting outside. The people inside waited till 9:30 to tell us that walk in registration starts at 10:30 so some of us already spent hours waiting already. Please go to another clinic if you can’t they don’t care about how they service the people. They probably hate their jobs and just want to go home. I don’t understand why healthcare will be so bad. These are peoples lives that you are dealing with. At least treat them with respect and make sure your wait times are accurate, people have jobs and took time off and cancelled meetings for this.