Budget Car Rental

First time renting here. It was cheap and affordable and the out of office drop off makes sense.Just a little concern that the staff on site.could be a little more considerate. 2hile I understand is concern, he could have carefully explain where he could not extend my drop off time by 30 mins. If not for there closing time of 5:30pm, I could have waited till 6:00pm before renting.

Ron is simply amazing. Very kind, easy to talk to. He is knowledgeable and efficient. Very patient and works with you to fit your financial needs. I've rented twice and I feel like I've known him forever. Considering the price of renting a car, I probably would have been very resentful and had an overall negative experience if it were not for him. Will recommend his location over and over again!

I rented a car from budget in Sherwood park alberta, the car we have still has winter tires on it, there is zero tread on the front left tire, I am in Washington state as of right now going through mountain passes with a tire that is just about ready to blow, I have contacted Sherwood park, and all Ronald has to say is call road side assistance, we are in the middle on no where. I have spent about 2 hrs calling and getting nowhere, I am willing to go to Seattle to get a new car but Ronald can’t help me.What rental company releases a car in this condition, we may have to cut our vacation short by a week and a half because we do not feel safe driving this car through the mountains.I didn’t think I had to do a mechanical inspection before I rented a car, I guess customer safety is not a priority to this budget office.

Fantastic Car Rental Experience, Ron and his team do a wonderful job. Clean cars, friendly staff, offers pick up in the Sherwood Park area.

Great service at this Budget Car Rental. Best deal for the price, convenience and no hassle pickup/return. Will definitely rent from them again!!

If I had the option of giving negative reviews I would have given them. We had a Ram pick up truck rented through our dealership. When we went to drop off the truck, the guy was extremely rude, he said he doesn’t have any fear of anybody. We were tricked into the deal and was not told about the duration in which we were supposed to drop off truck. We got to know when we went to drop the truck, on the same day. This location does not know how to deal with the costumers. The guy working was mannerless and screaming. Extremely unprofessional behaviour. We will never be back. If possible we will contact the higher authority of this location or budget enterprises.

Picked up a rental here for just over a month. The vehicle could've been cleaner when we got it but it was a service rental. Just needed a good vacuuming mostly. The service was friendly and accommodating. When I returned my vehicle rental they called the dealership to get the shuttle to pick me up for me. After I was gone and had my own vehicle back I realized I forgot to gas up the rental. They let me come back and take it to gas it up since they hadn't checked it in yet. Much appreciated Budget! Till next time!

I'm pretty disappointed, I was an hour late returning the vehicle and was prepared to pay $10-20 extra for being late. They charged me the entire day with an excuse about traffic tickets. I'm sure that vehicle was out with a new customer within 4 hours. I'll use the Enterprise rental a couple doors down next time..

This is the best car rentals in Sherwood park. I am a emerald member with enterprise and National, but they dont had a vehicle available at the moment. So I decided to go with these guys and I rent a car from these guys and they provide the best service in the vehicles were really fancy. And the manager regards me with some extra kilometres on the top of it. It was a good experience.

Cars are always clean and manager is very friendly and tries to help whenever he can.Never had an issue here