SAQ-Griffintown

Tiny, no beer and very little area for coolers. But they do have it nicely organized.

I went to the SAQ in griffintown because is next to my workplace and they have the whisky I want for a gift in stock versus the store next to my house. I was welcomed by a new associate and she tried her best to serve me. I wanted a bottle in the high-end and did mention it’s for a gift. They have 16 in inventory and the new associate couldn’t find the box for the one that was in the displayer. I politely told her that she could go ring out the peoples waiting in line and come back to me after to find the box.She came back after serving 5 customers at the register , the girl tried to ask the help of the person in charge (I assume the Manger on Duty at that time) she pointed it that it must be somewhere under the displayer. The girl looked and couldnt find it. I said why don’t you just go ask your colleague in the back to just bring me a brand new one with the box already.She goes to see her and came back to tell me that they are only selling the one on the display and that’s it.I have been in the field of retail and customers service for over 15 years . The way the MOD took care of this situation is really poor mannered. I told the new girl don’t bother, I will go somewhere else as this is ridiculous and non-sense. I get the staffs are syndicated but that’s not the proper way to serve a customer.I gave 2 stars because of the new girl tried her best to give the service.

Very knowledgeable staff who helped us pick out white wine for our hotel.

Helpful staff who was very patient in suggesting a great Montreal Wine

I went in to by a bottle of wine for a friend who is very wine savvy. The selection i was offered was perfect!

Cashier 2003739 was rude. Sorry, VERY rude!I was shocked by the way she spoke to my wife and I and I definitely do not recommend that location.I never post reviews but I could not let this one go. Someone should take action, she was very impolite, disrespectful, stubborn and even agressive.I will let my friends and family know that they should avoid this location. Very disappointing!

They don't know how to store the wine. If you purchase red wine there, you have a high chance to have spoil one

This location has a fairly decent selection of alcohol given its small size. Nothing remarkable otherwise. It's pretty much the default place to go to find your wines and spirits in the area.

Good service and variety. I like this store, it's not the best I've been to, but they have a good variety of liquors and alcohol. If there's anything particular you're looking for, I would recommend first checking on the phone app, to ensure it's available at this store.

Small but well stock store.Very helpful & knowledgeable staff