TD Canada Trust Branch and ATM

I had the pleasure of dealing with Nas at the counter today. I requested for him to rush the process due to me being in a rush. Nas offered to transact for me and call me back later in the day with an update. I left the bank and within 15 mins my work was complete and i was called by him to confirm- Very rare that anyone at a bank follows up so fast these days...Thank you !

Jeremy Kong - great customer service. Nice and professional.The parking lot here sucks. And the other people aren't welcoming tbh.

I've been with this branch for quite some time – over five years. I have multiple products here, including my business account. We were proud to have TD as our financial services provider. That all ended today! This specific location continues to make depositing cheques an issue for business owners. In fact, they are arrogant and ignorant! There's something called KYC (Know Your Client) and we as business owners would love to think that the staff of the bank who holds our funds has the slightest clue of our trustworthiness and business operations - obviously not. I can't say it was ever good at this branch but there were 1-2 employees who were exceptional. It's no coincidence that they're no longer there.If you are a business owner - avoid this branch at all costs. They operate like robots who lack the ability to treat their clients like actual people!EDIT: A new branch manager has been assigned to this location. Zalina is making a difference - thank you!

first when read other reviews about this branch,6051 Creditview, wondered what can be so bad, today had appointment to invest in GICs , even after 15 minutes of appointment , no one bothered to ask , why are you here, when i was leaving a young man with laptop in had asked me did you get help ? I told him about appointment and left. just got email your appointment is cancelled as requested ..lol

I’ve been a loyal customer at this branch with multiple accounts … however the amount of grief that is given when trying to simply deposit cheques is mind boggling. 8 months ago this branch was lovely to come into. Now it’s a building that screams despair.

THE WORST SERVICE AVAILABLE!! EMPLOYEES DON’T KNOW ANYTHING!!had multiple accounts opened at this branch with being eligible for a small safety deposit box, after 2 years they are telling me that I HAVE TO go and ask around ALL of the TD branches if any safety deposit box is available??This is RIDICULOUS!! I WISH IF I CAN GIVE THEM ZERO STARS!!

Not knowing your job well is fine, we all learn. I am patient and supportive. Issue is when you skip TD policies, misinterpret and create your own!When asked why am I being asked for details that is not a TD policy, I was told that they are doing me a favor"

I have only been to this branch twice but I felt compelled to write a review to share my experiences. I was served by Jeremie both times when I was there. He consistently provided very efficient, polite, and professional service during my two visits to this branch. Other people writing reviews seemed to have a different opinion of this branch. But based on my personal experiences with Jeremie, I have a very good impression of the customer service on this branch. I have been to other TD Canada Trust branches and the customer service on this branch is definitely much better in my opinion.

I've been with TD for over 20 years & the Credit Valley plaza location has deteriorated in service. I cringe on the rare occasions I have to visit in-person due to necessity. Example: I have visited twice in the last week to pick up a credit card that was mailed there 3 weeks ago (according to fraud services, it was sent March 14) but no-one knew where to look, rummaged through some drawers, was dismissive, a teller guaranteed" it wasn't there since I didn't get a phone call without even looking

Dealing with this branch and the staff is the most painful customer experience ever! They don't have a clue and all they do is put you on hold then send you to voicemail. I'm so glad my mortgage is paid off and I don't have to ever deal with them again. To boot, they ask if I want to open an account with them lol!! No thanks, I'll stick to Siimpli Financial, get great and knowledgeable customer service PLUS pay no fees!