TD Canada Trust Branch and ATM

I've been a customer for as long as I've been in Milton, almost 20 years. Like any bank, staff rotates and I would lose my favourite. Having said that, the new ones are still as good and efficient. I don't even know the manager anymore, what with online banking, deposit app and all that. But TODAY I have to make the trip. To avoid the craziness of tax deadline, I called ahead to enquire about remittance voucher. The lady, and I'm sorry I did not catch her name, was helpful, friendly and very informative. I'm sure it's super busy there but she NEVER rushed me (which I super hate when making calls to business establishments). Keep up the good work TD Kennedy Circle! And thanks again.

This review is about the mortgage specialist department, Has been long over due. I’m not sure customer service/support is their priority.Angelita who was helping us through our mortgage approval. Was suppose to help us get the best possible rate, with good advice in her opinion. So when we finalized the terms of our mortgage. Afterwards during the BOC rate hike. I tried to reach out multiple times… voicemail/email. And living across the country, she never bothered to respond.Also while trying to get me to buy a 2nd property rather then putting more money on my current mortgage… banks are SHARKS.

Pathetic customer services, rude staff, we walked in to open an account and clearly told us our reason of visit and he said he can help us and asked us to wait. After about 15-20 minutes wait another lady came and said as it is an appointment based she can check if an advisor is available and then let us know she can only book an appointment as nobody is available. That is what the initial guy can mention and whilst we are leaving they are laughing at us, which is a straight NO NO for any customer services business.Very poor customer service, I wish I can go low below one star.

Service at this branch is excellent. I am astonished with the professionalism and courtesy of all staff. I had the pleasure of being dealt with Radheeka. She took care of my pressing concerns and Radeeka was willing to bend over forwards to help. Radikha has always stayed on top of big, important matters and she definitely deserves all five stars.

Used to be one of the best branch in GTA, the new team now are useless , lack of experience, even the supervisor has no experience.Really disappointed from the service.

I am writing this review on behalf of my mother Donna Simpson that banks at this branch. She has such a inviting and pleasant experience every time she goes in and Bruga helps her with her banking needs. She is very professional and answers all of her questions. The branch is very clean and all the staff are friendly. I would recommend if your looking for a branch that cares and proficient in your banking needs, to go there. She will be a lifelong customer!

I love this branch and Bruga is amazing. Friendly , professional and very helpful. I always feel that the service and attention to detail are a high priority for her and the clients she serves. I leave the bank feeling like my questions have been answered even if they are not always the ones I want to hear. I will continue to bank here because of the best service I have experienced.

Visited Kennedy Circle branch today. Was helped by Rob for my bank draft. Very efficient service. Was in and out in less than 10 mins. Well done guys!!

I have been customer with TD bank for many years but after moving to Milton and using this branch the service has been horrible. I had to personally follow up several times for a request done with this branch and it has been really bad customer experience!

After dealing with this branch for years with no issues, I had my worst experience today dealing with Shoaib Gopalani who treats customers with no respect what so ever. Hope my feedback is taking into consideration before I move to another bank