RBC Royal Bank
48 Reviews
- Thursday9:30 AM–7 PM
- Friday9:30 AM–6 PM
- Saturday9 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
About the Business
Woodgrove Centre Branch RBC Royal Bank | View location and service details for the RBC Woodgrove Centre Branch.
Contacts
Call Us
+12503904311
6631 Island Hwy N, Nanaimo, BC V9T 4T7
Hours
- Thursday9:30 AM–7 PM
- Friday9:30 AM–6 PM
- Saturday9 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Fred Anderson
30.09.2023
RBC Royal Bank
Absolutely the worst service imaginable. Too few tellers and a manager who is a bully and came out and chastised a man simply asking for information about his account. This is the Woodgrove mall location. Forget about trying to use their online banking system to handle queries. You will be left waiting for a human being to answer for two hours. This is after they tell you that they only deal with urgent matters, the definition of which is unspecified.
Lorie Ramos
06.09.2023
RBC Royal Bank
I’ve purchased a couple properties now and the level of service from Teri S. was phenomenal. I’m used to such a daunting and time consuming process when it comes to getting a mortgage but she handled everything seamlessly, knowing what questions to ask and the necessary documents to obtain all with a friendly and professional approach. I guess what I want to say is a big THANK YOU to Teri and RBC! Will definitely be recommending your mortgage broker services to others while happily sharing my pleasant experience!
Tara Sudlow
24.08.2023
RBC Royal Bank
Mark was an amazing help. First in person appointment was a total success and he was extremely knowledgeable
Ash M Allen
30.07.2023
RBC Royal Bank
Rude incompetent Tellers. We have to keep repeating the same question to get past the language barrier, then it's the attitude, the unwillingness to help. Jessica...I avoid. She's right in your face. Forget professional or courteous demeanor.
MyMy
27.07.2023
RBC Royal Bank
Standing second in line, I moved ahead to the stand line as the women who was first in line had wandered beyond the initial stand line. She was not in the way and nobody around her. Now, I teller who was working with someone, stop what she doing and came walking around the counter and reprimanded the wandering women for not standing precisely on the next person spot. Really?
Donna Rennie
26.07.2023
RBC Royal Bank
My husband and I, and our son, appreciate the warm and professional service we receive when dealing with our financial advisor, Emily Gauthier. She is open and transparent while informing our investment options. She listens and considers our perspective, and provides various options, leaving the decisions respectfully to us.Thank you Emily for your prompt replies to our various questions over the years!
Lumin Ari
21.07.2023
RBC Royal Bank
Every time I go in I have to sit for at least 30 to 45 minutes for a routine deposit. I've never seen a staff member smile in over three years. Skip this location and head to the one on Terminal instead.
Jeff
19.07.2023
RBC Royal Bank
Is zero Stars an option? Seriously what do I pay Bank fees for? Utterly useless waste of time dealing with these people. Stand in line for 23 minutes only to be told I can't order foreign currency in branch, I need to go home and log into my online banking. Furthermore, I can't select what denominations I want, only large or small or mix. This company brings in billions of dollars in profit every year yet offers zero customer service.
Chloé Milette
10.07.2023
RBC Royal Bank
Sent one of my coworkers in to get change for our business located in the mall. After 30 minutes wait my coworker got turned back because they did not have their ID. For a change run? So my coworker had to come back to our store, get their ID and return to the bank. It took a total of 1h15 for a change run that normally would take 20 min top. Really disappointed and such a waste of time and money.
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6631 Island Hwy N, Nanaimo, BC V9T 4T7
RBC Royal Bank