Peoples Jewellers

Well if going to a place with great staff matters to you, this place stands out! The lady and gentleman that work behind the counter are exceptional at what they do and have on numerous occasions saved the day with getting what we needed on time and looking as good as it can in custom ring boxes! We would definitely recommend this location!

I brought a ring in for a very simple repair and was told it would take 5-7 weeks. It has been well over 2 months. They will not pick up their phone and have not contacted me at all in regards to my ring. This To say the customer service is horrible is an understatement. I will never be dealing with Peoples again.

Bought an engagement ring for my now fiance in August. Sent it away to be engraved. They sent it to the wrong place and it took months to return. Then, an accent diamond fell out. Ok fine this happens. It took another 3 months to repair. It's now April and the ring has been gone for longer than she has had it. Absolutely unacceptable service. The ring is beautiful, it would just be nice is my fiance had it. Just go elsewhere.

The sales associate Julie was amazing.Will be back cause of her.

I have dealt with people's for quite a few years now. Some of the employees are much better to deal with them others. Matt the manager there is great and that's who i try to deal with most of the time. I've had some issues with my rings and hes always made it right with me.

Did a great job resizing my ring for me. Took a little longer than expected, but happy with the results

Found the perfect wedding band for my husband. Amazing service and the ring arrived so much quicker than originally expected!

First purchase arrived from warehouse damaged. Offered a repair. We stated no its new product we want it replaced. They stated that wasnt possible. After some negotiations and arguing they offered return to warehouse & credit in 3-5 days. We discussed some more and got instant refund to gift card so we could re-order what the wife wanted straight away. (You take my money instantly for an item, you can refund it instantly too when the product is not as described and arriving several days later).Second ordered ring arrived in store on sep 6th according to tracking. No one called us. Spent 15+ phone calls trying to get someone to answer to get an update over the last 3 days. Called today at opening on 09/18. Finally someone answered for them to just go yep it's here. No apology for not calling us to come get what we had paid for.Went into store to pickup ring. Guy was nice and got everything done and we moved along the counter. I went to look at a watch for myself. I was ignored for 15+mins and eventually just walked out. I had a sales Rep lock eyes with me and then just acted like we didn't exist.Customer service is a thing of the past apparently. If I'm going to spend $300+ on something I would appreciate a little service. I'm truly disappointed. I expected better.

Very helpful searching for a diamond bond number from an item purchased over ten years ago, when it was not on the original receipt. Thank You People’s, Mic Mac Mall

Matt Beck was so helpful. He took the time out to answer all my questions and go above and beyond to get all the answers. Keep up the good work Matt was a pleasure to have you assist me. My last experience was not the greats.