Royal Property Management

Since Nicole left THEYRE Hard to contact, but been with them for almost 5 years no major problems

This company held an annual general meeting of a group of condo owners in a restaurant. I guess it is cheaper to do it that way then to rent a meeting room somewhere. The problem with holding the meeting in such a public place is EVERYONE can hear what is being discussed such as the noise levels of certain tenants, the need for outside maintenance covenants, etc. Aside from numerous refills of water, they requested to turn the music down! Found the manager from the company very rude. Some of the condo owners apologized for the meeting being held in such a public venue…they were uncomfortable with discussing their personal business within earshot of other diners.

If I could give zero stars I would.They consistently demonstrate poor communication with the condo board and do not manage the funds/payments/banking with any level of satisfaction. They hire contractors without approval, they take money out of the reserve fund and don't pay bills on time which results in fees.

Very irresponsible. Spoke to them twice about listing a property for rent. The lady in front desk asked to me to send an email to so called property management specialist. No reply. I Called them again and she told me to send another email. I said no and asked her to forward my email. She said that the property manager is busy and forwarded the email and CC me. No response from anyone. Waste of time . Communication is the key for any business. If that sucks nothing is going to be right. Never recommend them to anyone. I will give a big ZERO star.

Welfare Homes useless bunch they got working there do nothing's need to fire em all and start fresh

I haven't yet had the chance to deal with royal property Management but I really hope that they talk over this building own by kente and other people about 3 and they have not made any repairs. I could go on and on. However I'm happy that we might see new repairs to our apartments so I dont move like everyone else. Thank you in advance for everything!!!

The experience I had with Royal Property was very nice at first glance. Until I moved in and could never get ahold of Theresa. I contacted her about my family member taking over my lease in November of 2021. My family moved in on my last months rent and paid me the rent for November. Theresa knew that my family was moving in a month early, and she said she would switch the lease over with my family member in November and not to worry “yup all good.”. I moved out November 1st. Everyone understood. I have texts to prove. I am living in my new apartment, and get a call 8 months later. She told me my family wasn’t paying rent and because I’m on the lease, my credit is going to go down and they will start taking money out of my account.SHE DID NOT DO HER JOB. SHE DID NOT MEET WITH MY FAMILY MEMBER AND START A LEASE WITH THEM AFTER NOVEMBER. She threatened me and someone named Rachel did as well. I am ready to get a lawyer and have family backing me. THERESA DECIDED TO WAIT 8 MONTHS BEFORE DOING ANYTHING. She let someone go 8 months without paying rent, and because she didn’t do her job and meet them the day they moved in, and didn’t take me off the lease as was planned she said I was responsible. No, Theresa. You didn’t do your job. These guys are the slum Lords and DO NOT CARE about you in the slightest. If you care about yourself enough don’t do anything with these people. They lie.

ROYAL / KENTE IS THE WORST PROPERTY MANGMENT COMPANY EVER DO NOT RENT FROM THEM!!!!PLEASE THEY WILL MAKE YOUR LIFE HELL!!!!

Super friendly staff, very knowledgeable about the condo industry...saved me lots of money and headache.

I have literally never had one of these people ever call or email us back. They’ll only pick up the phone if you lie about who you are to the receptionist.