Ramada Limited Golden
606 Reviews
About the Business
Ramada Limited Golden | Golden, BC Hotels | At Ramada Limited Golden, our welcoming atmosphere and convenient amenities, such as free WiFi, offer an ideal stay in Golden, BC.
Contacts
Call Us
+12504123769
1311 12 St N, Golden, BC V0A 1H0
Hours
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Happy hour food
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Cozy
- Family-friendly
- Groups
- Accepts reservations
- Alcohol
- Beer
- Cocktails
- Coffee
- Hard liquor
- Wine
- Breakfast
- Bar on-site
- Outdoor seating
- Kids' menu
- Great cocktails
- Live music
Recommended Reviews
Rahul Dhakan
09.10.2023
Ramada Limited Golden
Poor Hotel ServiceI am writing to express my disappointment with my recent stay at your hotel. I have stayed at several Ramada/Wyndham hotels in the past and have always been satisfied with the level of service provided. However, my experience at your hotel was far from satisfactory.Firstly, I felt unwelcomed at your hotel by your night staff, while other local guests were treated gracefully. As a paying customer, I believe that every guest should be treated with the same level of respect and hospitality, regardless of their origin or status.Secondly, we were not provided with enough towels for our group of six staying for two nights. While this may seem like a small issue, it is a basic amenity that should be readily available to all guests. We had to request more towels and were only shown our way to the elevator. This lack of attentiveness on the part of the hotel staff is disappointing and does not reflect the level of service I have come to expect from Ramada/Wyndham hotels.As someone who has stayed at several Ramada/Wyndham hotels in the past, I can say that this was our worst experience. I hope that you take this feedback seriously and make necessary improvements to your customer service.
Wendy Consunji
06.10.2023
Ramada Limited Golden
All is well until we got to my favourite part of the day, breakfast! We were early to come down and was enjoying our food and started noticing it’s becoming busy.As were finishing up, one of the staff approached us and told us we have to go because people are coming. Uhmmm excuse me? You don’t tell hotel guests to leave! It’s not our fault if other guests woke up later than us and was standing and waiting for a table. Very RUDE! I’m so disappointed of how staff treats us! It was a complete 360 turn from a good morning to the worst! Staff 100% needs training how to deal with guests and maintain hotel standards.
M U
23.09.2023
Ramada Limited Golden
I visited Ramada Limited Golden for a night while traveling with my wife, Infant kid and parents.When we checked late at night tired from our journey from Vancouver. The staff at night DARWIN PADILLA greeted us rudely and spoke in a condescending tone the whole time checking us in. I'm not sure if it was because we looked like a visilible minority or plainly because he lacks any customer service etiquette. I've read other reviews where others have also mentioned Racist behavior by him.When checking in, we found the property to be extremely old and run down. The room we checked in felt really old, the carpet was really dirty and the floor creaked at every step. After about 10 mins of being checked into the room, Darwin knocks and rudely states there is noise complaint from guests downstairs as they can hear our kid running. It amazes me how a hotel can have such bad flooring and no sound insulation for someone to hear footsteps from above of an infant running. I am taken aback by the situation where basically I'm asked to pin down my infant and restrict any movement so that people downstairs can rest.About 15-20 mins later, another attendant (dont remember the name, maybe Shaun) comes in complaining about the same. I again explain that kids cannot be aggressively pinned down, especially when they've been restricted the whole day without any movement. We then have to move to another room along with my elderly parents late into the night. No help to move was given as well.The morning breakfast is also a total let down. Watery scrambled egg, dry potatoes and stale bread. Coffee was the thing that was edible.Now, while it is understandable that the people downstairs would have an issue with noise, the condition of the hotel is appalling that it can't provide basic sound insulation that it can handle an infants footsteps. The service I received here has to be absolutely the worst I've ever had. Even when I had called earlier the lady at the front desk was rude as well.Not only does this hotel need a complete makeover, but it's staff need basic training in customer service as well.Avoid at all costs.
Tyler Campagna
13.09.2023
Ramada Limited Golden
Great hotel, covered all of the basic amenities and beyond. The pool and hot tub were very standard but could have been slightly more well looked after. The staff were friendly and accommodating. All in all I would stay here again.
Gabrielle Newman-Dallaire
02.09.2023
Ramada Limited Golden
So reasonably prices, our rooms were cleaned every day. The pool is open at 6am which is nice if you want to sit in a hot tub before multiple days of skiing or boarding.
Chelsea
26.08.2023
Ramada Limited Golden
Stayed here two nights.Easy check in, stayed on the 3rd floor in a king bed room. Room smelt clean and had a microwave and mini fridge, which was a nice feature. I need to highlight the shower head in our room was awesome.Extra Pros:Tv had a large variety of ChannelsThere were towel robes in roomDeck/office space was comfy and ampleRoom was quietFully equipped gymCons:Wifi and cellphone service isn’t the best here.You can watch people swim from the lobby which prevented us from using the hot tub / pool here.Concierge didn’t seem to care to much about their job.
Paulo
13.08.2023
Ramada Limited Golden
Bad phone etiquette by front desk staff just leaves the phone on the desk while I hear him shuffling paper and talking on his cell phone. No customer at the booking any room. Waited over 15 minutes before hanging up while trying to get someone’s attentionI guess good staff are still difficult to hire.
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Map
1311 12 St N, Golden, BC V0A 1H0
Ramada Limited Golden