GUESS

I walked in the store wearing “cheap clothing” and was told I would find better deals in the clearance section. I Found this very disrespectful as my closet Is filled with Guess clothing and because I was judged by the sweats I was wearing. I recommend spending your money elsewhere.

Went in today and was very pleased with the young woman who assisted me (Dec. 7 afternoon). She had dark hair (wish I had asked her name). She helped me find a top and then found another one on clearance as well. She explained that it was 50% off ticket (I assumed clearance was the already reduced price). So glad she took the time as I would not have purchased the mustard colour top and it turns out it looks awesome with my pants I have at home! Love it! Great service! Super helpful with sizes. Thank you!

avoid the oshawa center location if having a good customer service experience is important to you!it was my first time in the store & upon entering my friend & i were immediately greeted by a very nice man. after the kind man greeted my friend & i, i wasn’t spoken to whatsoever on the sales floor by an employee unless i had a question.i instantly felt judged & extremely unwelcome. i felt like eyes were always on us throughout browsing the store with my friend, despite us being the only customers in the store. you’d think that the associates would have jobs to do other than stand around & watch two women as they shop. it felt as though the women were eyeing my friend & i up & down while we were browsing judging our non branded clothing. the employees seem to have an attitude that they’re better then their customers. two women, one with long black hair & the other with blonde hair, stood far away from us as we were shopping while looking at us & laughing. wether they were talking about us or not, it was very apparent that they were looking at us & laughing. i felt very uncomfortable & judged.upon checking out, it was very apparent that that the women who was checking us out (women with black hair) wasn’t even trying to be nice. no smiling, no laughing, no asking if we found everything okay or how our day was, nothing.i understand that we could’ve caught the employees on a day where they were feeling off, we all have those days, but the way the employees were behaving made my friend & i extremely uncomfortable. although, upon reading reviews, it seems that the employees are always like this. i have never experienced such poor customer service in my life. i regret buying something as i feel that i have put my money to a company that hires snotty & rude people. i’m not one to ever leave bad reviews unless my experience was truly terrible, but i have never felt more uncomfortable & unwelcome in a store in my life.

I’ve never had an issue at this location and shop there quite frequently. However I won’t be back after tonight. While paying for my purchase I didn’t want to give my email (which has never been an issue before). The associate advised me I had to give my details in order to get a receipt. I politely declined. She still insisted on getting my email, and stated it was the only way I could get a receipt. I asked her “so if refuse to give my email, your refusing to give me proof of purchase?” She then caught an attitude with me, told me her printer won’t print anything out without email, and GUESS doesn’t spam email. (Which is incorrect by the way…. my boyfriend and I went shopping there two weeks ago and he gave his email for receipt ONLY, and now consistently gets emails from GUESS). I still said no. She got all huffy, and chucked the bag at me with my balled up bodysuit /no receipt in bag across the counter. Very bizarre.

Visited this location today. I had the pleasure of being serviced by Natasha. Great customer service skills. Very friendly and nice staff who will take great care of you.

I had the complete pleasure today to be helped by Natasha at the Guess in Oshawa Town.I was in a bit of a frantic rush to find the perfect dress and she did not only that but also found me the right shoes to go with it.She was paitent and I really appreciated her expert opinion in helping me because I was in and out in about 10 mins and I couldn't be happier. Thank you so much Natasha !!!!

Beautiful clothes....although no one asked if I needed any help...if they had of I may have bought something....so I'm giving them a 3 star because of this...hope the service improves

I went in to try on and buy a jacket that I had seen before. They suggested another one for me to try on too but I liked the original one, they we're really nice and not overly pushy which was great

The overall space is limited and so are the products. Kinda feel packed in there with nothing much to see. Products are not cheap. However, their products aren't that appealing for the prices they offer except for a rare amount of products. Also, their discounted sale is not a deal breaker. Over all quality of the customer service is good.

Had a terrible experience at this store trying to return a horribly defective item . Zero help and rude condescending treatment. Completely refused to assist me in any way, not even looking at my receipt, cutting me off in my conversation and telling me nothing was wrong with the product. Ridiculous. Have spent lots of money there over the years but will never ever step foot in there again.