Falls Avenue Resort

On Thursday, July 25th, me, my wife, and 5 of my kids were trapped in the elevator at the back of the Crown Plaza that leads to the water park and parking garage for 50 minutes. The doors would not close all the way on their own, and could not be opened from the inside. My eldest daughter (12) is claustrophobic, and did her best to not have a full melt down, but she now refuses to go on any elevator. My next eldest daughter (10) got sick due to the heat inside the elevator, which got rather hot. This experience ruined our vacation. We will not be coming back for a long time. I would like to thank the staff that were on hand that gave us what help they could, the cold bottles of water were appreciated, and the fact that you stayed on hand while we were stuck meant a lot, thank you!

My biggest complaint here is that it is not stroller/wheelchair friendly. Yes, there are elevators, but there are certain portions that can only be accessed by stairs, unless you go up and down the elevator multiple times. It is also a little confusing and can be stressful if you've got a cranky kid in a stroller and can't get to where you're going. it's 2018; it shouldn't be that complicated to add a ramp.

Sheraton Resort FallsviewPresidential suite was amazing 3 private balconies and 2 bathrooms

Falls Avenue Resort.. Like Nowhere else, truly lives up to its slogan. I have worked here for almost two months now and it truly is an amazing place to work previous to joining Falls Ave, I planned to go into social worker, however now I do not see myself leaving Falls Ave, but rather moving up into employee services and making it a career. There truly is a job for anyone and everyone at Falls Ave, when I need an accommodation they had it completed in a matter of 24 hours. It comes down to the old saying treat others how you wish to be treated.This resort has everything from the Adventure City Arcade for Kids, The Family Friendly Falls view Indoor Waterpark, The Casino Niagara. as well as a plethora of dinning options - from fast take out (Starbucks, Freshii, Terrace Food Court which features a Pizza Hut and Great Canadian Burgers) to Pub Foods, such as Niagara Brewing Company and Billy Bones BBQ. To themed restaurants such as the Rain Forrest Café, to fine dinning restaurants such as Prime Steakhouse, the Rainbow Room and the Sheraton Falls view dining level.,Having some of the best amenities in Canada along with top tier views of the 7th wonder of the world - Falls Avenue is not cheap but you 110% Get what you pay for, and is sure to please every traveler. And when you thought the amenities could not get better - they do! They are all connected and you never need to leave the resort! I highly recommended checking out Falls Avenue Resort, it turly is like nowhere else!

Excellent! Food was good, lots of choices, perfect for families with kids and service was great. View was beautiful.

Great drinks Food price was on the higher end But it was really good it would be more of a couple's place we have smaller kids so it was ok

We received a $250 gift card through this company, and when we got there all the venues listed on there website as valid venues refused our gift card, and claimed they never heard of any gift cards before. terrible service our night was completely ruined. Just a heads up for the people planning on going to Hershey world or Niagara distillery.

This is another one of those casinos that don't do anything extra for you. They will kick you out easy if you don't spend enough . Their food is basic and you pay for basic food. I would have a picture but we forgot to take it because it was laughable. Unless you want to drop bills you're nothing. Society at it's best. P.S. I make more than your security guards.

On top of having the largest indoor waterpark in North America, this resort property is affiliated with Starwood- Sheraton on the Falls hotel, IHG- Crowne Plaza hotel also Skyline Hotel and Waterpark which has a direct walkway from the hotel to the waterpark, and just across the street Clifton Victoria Inn which also has their indoor pool, parking free of charge and the only one out the four hotels listed that gives you breakfast free of charge. That's what accomodation offers are provided that are affiliated/attached to not only the waterpark with indoor access, but it also gives indoor access to Casino Niagara, Adventure City Arcade, Boutique shops such as Hershey Chocolate world, Always Refreshing Coca Cola Store and Maple Leaf Gift Shop.If you get hungry from all the fun there's also indoor access to the dinning options within the resort, these options include Hard Rock Cafe, Rainforest Cafe, Subway, Pizza Hut, and KFC. At Sheraton there's Fallsview Buffet that serves breakfast, lunch and dinner that also looks over the falls on their 13th level, and Windows Restaurant serves a fine dinning dinner option, a business casual dress code is required for this restaurant, but both are available to the public as well as hotel guests. At Crowne Plaza, The Rainbow Room on the 10th level offers breakfast buffet and a fine dinning dinner with a business casual dress code, also with a view of the waterfalls and available to public as well as hotel guests at either four hotels listed.Now if NONE of that sounds good or you don't think any of these attractions will catch your eye, walk right through the resort and right next door is Clifton Hill with all the main attractions, which include haunted houses, fun houses, The Skywheel, and right across the street from the resort is the waterfalls of Niagara Falls itself, as well as the ever famous Hornblower formally known as Maid of the Most boat ride.The most wonderful part of the resort is it's open to anyone, anytime.Keep in mind your visiting one of the 7th wonder of the world's so it's won't be a budget friendly trip, but at Falls Avenue Resort you will get what you pay for :)