Best Buy

Friendly service, nice layout of the store, good selection but honestly not a great selection. I was looking g for a laptop and found nothing but underwhelming and overpriced machines when there, but the other stuff I was not looking for was on sale and looked very cool and unique. Fun store for unique things, but maybe not for exactly what you need

I had great help from Nathan when purchasing my laptop. He gave me great information on what I needed to run my specific game.Crystal was a great help while purchasing the laptop itself at the check out.I got home to see that my “open box” laptop charger wouldn’t fit the laptop it came with so I had to return back to the store for assistance.Sam & Stefan were absolutely amazing to deal with. They didn’t just make the entire situation easy, they made it so pleasant. They were both soo friendly & personable.Once I got the right charger, I went home & tried the laptop out & there were a few other issues with the laptop itself.I had to return to the store again to do a return/exchange. Sam & Stefan were at the desk & helped me once again. When I walked up to the desk, they both recognized me & greeted me as if they knew me personally. I really appreciate having such amazing customer service. They really went above & beyond & deserve recognition. Best Buy has an amazing team & I’m thankful for them!This experience couldn’t have gone any smoother despite the situation.As frustrating as it was having to go back a couple of times, I actually enjoyed their company.Thanks so much everyone! :)

A great selection of electronic devices. Whether you are looking for a new pair of headphones, TV and even household appliances they have a fabulous selection and good knowledgeable staff. I find my only real critic is that the store feels to cluttered. When it's busy inside with customers navigating the store can be frustrating.

Had great experiences at this Best Buy. The staff are pretty accomodating and great availability of product. Special shout out to Trevor and Scott, who helped me from the purchase of Surface Pro 9 and installation of tempered glass (Amazon Purchase) . Would definitely recommend shopping here.

We were in store shopping for a Tv and wasnt sure on what direction to go. We were lucky to be approached by Bob, who took the time (close to an hour) to point us in the right direction. We left the store informed and confident that we made the right purchase. If you're looking to upgrade your TV Bob's your guy!! Thanks again for your help!!

My mom and I had an amazing experience upgrading our phones with Scott in the mobile department. Very kind, patient and helpful! He made the challenging process of switching phones a lot less complicated for us. Left with no doubts that we got the best deal possible. Great customer service!

There is a variety in this location. You will find almost everything except big furniture you could order online. The location is clean and there is a lot of staff to help. They were so polite, I left my phone number for an Item I wanted. I tell the customer agent, please call me whenever there is a sale. I was surprised he called and left a voice message with details about that item I wanted and the sale price. I would definitely recommend this location.

A special thank you to Andrea in Customer Service at the St Catharines Store. She assisted me with accessing an old receipt in the system, and thereby honored my original agreement. Thank you for putting in the extra time today Andrea! I really appreciated it!Kristi

Worst place bought something from their website and it's not even sold by Best Buy it's a third party company! Chatted with live agent who ended our chat window after basically saying nothing they can do and to wait 3 days . If after 3 days I get no email I am to message them back again. What the actually heck Best Buy. So they do not stand behind what is on their website

We’ve been going to this location since it opened a few years ago.We really have nothing bad to say about this location, as the staff are always friendly, helpful, and polite.We’ve purchased a lot of items over the years and whenever there’s been an issue, they are more than happy to rectify things.I highly recommend this store.