Roto-Rooter Sewer & Drain Service

The gentleman showed up in a timely manner and was very friendly. I was told $140 plus tax to clear our our sewer line. There was a crack found in the joint that is near the front of the house. For some reason he puttered with trying to get threw it, but the crack wouldn’t let him so I only got half my line cleaned out and was charged $225. It’s definitely not his fault I had a crack in the line.....however I called Dukes, Told them what happened....they finished cleaning the line out all the way to the street for free for me, with no issues, they said they used an extendor so they didn’t even need to go in to the front line that had a crack. We then asked Dukes to fix the crack and all is good. I won’t be calling Roto Rooter agin since this is my second bad experience with them.

The best service ever. On time, knowledgeable crew, polite and actually cared about the job they were doing. 100% would recommend this company and will for sure be the first place I call if if I ever need sewer work done again.

We had cast iron sewer line replaced last winter, and had them install a sump pump this month. The office called before they came, and they came on time. We had quotes, and they explained very thoroughly. The work was very efficient, and clean. Both office staff and Darren are an absolute pleasure to deal with.

Leroy and Shane were so quick to take off; they forgot their hose extension, and didn't clean up the mess from the back-flowing sewer line (clogged by tree roots).Edit:I contacted their office as per the response from the owner requesting that I contact their office. The owner attempted to deny just about everything; so I am not sure why he wanted me to contact aside from trying make it look like he actually cares when he doesn't. My review is accurate, and it is honest.

Roto Rooter Regina provided excellent service. They replaced sewer line under the house in 1.5 day, something their competion estimated to take 3 days. The work was very well organized and of high quality. The installers were very nice and clean. They also provided good and honest advises. I highly recommend this company for any job.

They came to fix a plugged sink line in a home of two seniors. In process of snaking out the line they broke a pipe. They didn't fix the pipe then charged them $157 and left. The senior then spent hours fixing the pipe they broke turned on the water and the line is still plugged. So they called them back to tell them it is still plugged. The tech called his boss and the boss said charge them another $100!!!!! It appears this company likes to take advantage of people. What makes it worse is these were seniors they were taking advantage of. Does anyone want to support a company like this? I sure hope not.

We had a back up in our bathroom, dirty water rising from our shower and from around the base of our toilet. We've only owned the house for three years and had a somewhat similar problem a couple of years ago. We brought in a rooting" service who

Consider looking at other options if you want to use this company . I have used them for a couple of years for annual sewer line clean and prices have always been decent . Few days ago called to request for annual service and tech dispatched the following day . Because she had my credit card , no invoice was sent but my card charged almost twice of what I used to pay annual and her reason for that was that I have to pay for the time the tech drove from their office to my house .Very ridiculous. Average time to run a snake through sewer line is about 45mins max but got charged for 1.5hours .The lady (Crystal) was an embarrassment, argued and very unprofessional . No element of empathy and was just all about the money she charged .Never will I used roto rooter again and I will be sharing my experience with fellow community members .I do not recommend Roto Rooter Regina , Pricy and outrageous charges .

Roto-Rooter did water and sewer line replacement at our 1960s home - without trenching up the yard or basement. They made a small hole (3 foot diameter or so) in the yard, broke the concrete in the basement near the stacks, and pulled the new pipe in under the house, bursting and replacing the old cast iron pipe. it was all complete in two days, including the concrete repair in the basement and there's just a spot of sand left in the yard. They went out of their way to make sure everything was done to high standards. Highly recommend.

I have had Roto Rooter out s few times and just recently I had them replace my sewer line when i went to go yesterday it took me to mr rooter. Please be careful as they are not the same company and not connected in anyway. I almost left my comments on Mr. Rooter because that is where it took me too I knew it was wrong because they never have specials. no surprises quote is given and you know where you stand. Had them out on a Sunday and before he come he told me exactly what it would cost. Darren has been the very very best to us always upfront with cost and more important explains things so you understand. The whole crew from the boss down have been awesome with the job of replacing the sewer. What is more important is I do not have the big mound of dirt on my lawn. A very small round whole was made and maybe 3 feet of grass needs to be replaced. Most important is how very good they all are. Darren also brought something to my attention a plumber did and need the attention ASAP Of someone elsethank you Darren. Please be aware before leaving a negative comment call then and they will make it good. There is nothing worse than Negative comments on your business when it was a different business that was out. Positive comments are good but negative comments harm the smaller business when it isnt even your bussiness.