Budget Car Rental

Great service! I was able to get a good vehicle at the last minute, helped me keep the cost down. Friendly and efficient services Highly recommend!

Good car variety.We used to get a discount with airmiles in other branches, but for some reason this branch didn't have that option

Avoid going renting at all costs! They did not let my fiancée know that she has to have a receipt of her filling gas. She brought the car back with more then a full tank and the let her know that she will be charged for the gas because she didn’t have a receipt.Look at the picture for proof!

Still the worst rental car. Rude costumer service and would not let me return my car after i told them i called costumer service and that i could switch and return at this place. Very expensive as well. If you have a choice go with semeone else

I would not rent from this place ever, the manager would not let me drop of the car I rented even when I called costumers service, they said I could. The manager did not care. I went a block away from a different budget and the manager was nice enough to let me drop it off even If he did not have anymore space.

I strongly recommend staying away from Budget.To start, when we booked the car on the website, we chose an automatic transmission because my friend and I, who were the designated drivers, have never driven manual. When we arrived at the Budget counter at Keflavik airport, the receptionist informed us that the car reserved was manual. Nowhere on our confirmation did it say we reserved a manual car. We were charged extra for the automatic transmission AND, since they had no small automatic cars left, we were charged excess for Jeeps and vans.Next, the receptionist who started speaking to us very rudely told us that we could not rent the car without insurance even though we showed proof that we were already covered by our credit card insurance for up to 50,000 USD. We even offered to cancel the whole transaction and start over without the insurance, but she would not allow us to do so. So she forced us to pay for an insurance that I have already paid through my credit card.We wrote to them on these matters and they didn't compensate us at all. Terrible company and terrible service.

Most terrible thing happened to me and a couple of people who had been there on our pick-up time! I had a reservation at 5 pm, Thursday. They called me from the branch and confirmed my reservation at 4 pm and I made it clear that I will be there 15-10 minutes to 5 there to pick my car up. I got there at very mentioned time, and no one was at branch!!! The branch was already closed and there were people to pick their car up too! All of us waited in the cold outside of the branch and finally, all of my trip plan was blown up! Worst experience ever! Never gonna try budget again.

I wasn’t happy when I called and said I would be maybe a hour late to drop off the car he had me pay for another day and not at the rate I got it at on a different rate higher hertz would let me use the same rate I started with also car wasn’t clean when I received it there was a piece of lettuce in the cup holder and all back of the car was dirty but that wasn’t my complaint it’s that it cost me 87$ more for the car when the rate I got with work was 22$ a day

Rental place and agents are very nice and helpful. I did not give 5 stars because the car I got seems to have a transmission issue, but I will report it when I return the car, I'm sure they'll take care of it. I have rented here many times and this is the first time I had an issue with a car

I have rental a car twice in the last couple of weeks from Budget on Decarie. I was greeted both times by Ismael who is super friendly and helpful. I prepaid so check-in time was very fast too. I highly recommend you to rent from here. You get a great car at a fair price and great service!