TD Canada Trust Branch and ATM

Very energetic customer service. Mr ANTHONY showed me his wonderful customer service skills. He was very friendly.No racism at all. .

You mortgage policies are terrible and pathetic. Can't get a new mortgage loan with over 20% down, flawless credit, several investments, multiple accounts, and already have two houses with you. Would never recommend to anyone.

Update your branch hours, came to branch on Saturday because site says open at 9am but sign on door says closed on Saturdays

22 Minutes to make one deposit with new improved efficient cheque depositing system. Manager also questioned another transaction that was following their system. If you want to keep Small business customers - please get to know them and better value their time.

Honestly I never thought I would post a review for a banking experience, however I have never felt so judged while trying to cash a cheque that I received. Patricia, or I don't know if I correctly grabbed her name, gave me such a hard time. And tells me to To try to cash it at RBC

Rather just give my money away then try to keep it in any account here. Never safe place for your money

I was so happy to see that the actual branch was back open and not just the bank machines. Everyone in the bank are so professional and courteous. A great place to do your banking.

Management at this location is really condescending. The only location in Kingston I have been treated really poorly.

Let me first sadly express, that many of my dealings with TD Canada Trust in the past year (both in Canada & the USA, both in-person and phone or EasyWeb calls) have been extremely frustrating due to the incompetence of a few too many people. However, when I phoned TD Bank in Kingston and spoke with Anika, I must say, she was a most welcoming change. She was very professional and personable, answered all pertinent questions which prompted an appointment to open another account which was very productive. This is the type of service you expect to receive and should be receiving from a financial institution. Thanks for the wonderful service, Anika.

We had an amazing experience and excellent outcome dealing with the most stressful situation regarding a bank draft of a very substantial amount lost by my elderly father. Ms. Barav Markabi was very calm, informative, thorough and explained a complex and risky recovery process very clearly to my anxious father and family. My parents’ life savings were at stake, but in the end the bank provided a solution that we were extremely happy with. Their customer is clearly their priority!