Kal Tire

Talked to a guy was very helpful on the phonethen came into store to get a proper quote was a bit of a cost difference with another guy and he said his manager would figure out what occurred and call me back three days pass no call so I call a lady transfers me to mitch and mitch just spews back the quotes I already seen in store with the 2nd guy and I notify him Canadian tire seems to be cheaper and he just says bye and hangs up. Wow some great service !

The worst service ever ! I went to replace the set of winter tires on appointment , I called earlier at morning to confirm ,but my name was not there and no appointment booked on system ! they put me in and replaced the tires. However, when I received the vehicle, tires were put unbagged and they were wet and dirty due to rain ! when I questioned them they easily said sorry we went off bags ! they caused scratches to the interior of the vehicle and dirt were every where ! When I got back home to check, I was surprised that the lock key was not in place ! I have to go back and pick it from them.Not recommended at all

Went in right at opening for a simple nail removal and repair. Was told I had to leave the Truck with them and it would be all day. Came a few days earlier and their hours were listed incorrectly online so after I waited 20 mins for them to open and walked up to the door, the door sign which you had to walk up to to read said it was another 30 mins to open. I won’t be wasting my time going here again.

Needed 2 new tires for front wheel drive of my car. Always used Kaltire regardless of where I have lived the past 20 years. The guys at Medicine Hat Mall were exceptional! They explained I may need an alignment, walked me through the next steps and an approximate price. They completed the work as stated and even were under the estimate. Sooooo happy with the service!

sent an email to request the exact tires I picked out and requested a time available. The automated email I received said someone would get to me within 24 hours and no one responded. I ended up calling them and the guy told me he was just going to call me." He further explained that they had to order them in and would give me a call

Have been a long time customer at this location. Have noticed more recently that this locations customer service, honesty and quality of work have all picked up. Pricing is often really good, especially when you consider the quality of service. Generally a good location to go to.

They were so rude at this location. I went in Saturday November 3 around 2pm. I did not think I would be able to get tires put on that afternoon because it was so busy, but I was price shopping. I waited about 10-15 minutes for someone to actually come to the front, and when they did they ignored me standing there and went straight to the customer behind me. Once I finally was able to be assisted, I started to say I was looking for tires and before I could even finish, I was cut off and told they didn’t have time for me. To look at the website at tires. I was immediately offended. I understand it was busy, but the way the situation was handled was ridiculous. I left and went to Walmart tire and lube where they were super friendly and helped me right away, even though they were also overwhelmed. I have worked in customer service for most of my jobs and I understand being busy on a Saturday but the situation could have been handled way better. I will be taking my business somewhere else from now on, and letting others know to not go there.

I've used them several times for basic car repairs and tire changes, oil changes and had a friend that needed the whole side of their car repaired after being smashed into. They do a good job and are pretty friendly.

Disclosure: They were very kind and patched our tire entirely for free.Waking up on a cross-country road-trip to a flat tire wasn't exciting, but this Kal Tire was great. They were friendly and not only patched our tire, but also checked over the rest of the car.They had us check in with another Kal Tire an hour towards our destination to check in that the tire was still holding, and it was.- Great location, good experience.PS: Free coffee and fresh popcorn.10/10 would get flat tire on week-long road trip and take it to Kal Tire again :)

My boyfriend and I were on holidays just passing through medicine hat for one night and had a really bad grinding noise in our truck along with the breaks feeling pretty bad. We phoned and talked with Justin and although they were busy he told us to bring it by. He kept us informed as we left it overnight as to what he and the mechanic had found looking at it. The next day we picked it up as they were doing a quick test drive in the parking lot and we heard the mechanic laugh so loud because there was a loose screw near the mud flap that was causing the tire to grind. We we're thrilled it wasn't anything major. All the staff were friendly and professional towards us. Justin specifically was a great great help! We are now back on our road trip thanks to this Kal tire :)