Richmond Luxury & Loan

Took the wife to look at handbags, before going somewhere to sell some gold, but the professional service by Tom, honesty was refreshing. Everything is done individually and written down, rate and prices are all printed out to see. Time was given for her to decide no rush, highly recommend them if your looking to sell. Looking to have original jewelry made met Alex, has a genuine passion for his profession, ho check them out.

I keep calling them but nobody answers...my friend has something due and i tried calling them to help him extedn his jewellery. Now its over due and im afraid his jewellery is gone. How come you guys dont answer ypur phone

We went in looking for a Chanel bag and were so impressed with the selection and help of the amazing staff. I ended up getting the LV work satchel and I absolutely LOVE it, it is in pristine condition and was 1/2 the price I would have paid I the LV store. I also got a beautiful Prada ipad case as well...We will be back again!!!

This place is amazing!!!! Designer Bags and jewelry at a discounted price! Most items are in really good condition, some stuff is like brand new with boxes and papers and receipts! Alex and Tom are super friendly and have top notch customer service! I bought a really nice diamond ring here with lots of little diamonds on it. A week into wearing it, a diamond came loose and I lost it. Without hesitation, Alex went above and beyond and took the ring back replaced the diamond with a new one at no extra cost! This is my go to place now for luxury goods and gifts for the wife!

Great customer service. They do not push me into any sales and actually gave me recommendations base on my needs. I highly recommend people to go and shop there if ever need luxury items.

This is actual customer experience.Honestly , this is not my first stop to check the price for my gold jewellery. As checking the review online I went to another store in the area first .After comparing ,I find out this place is more honest to customer especially to those who don't know how much is worth for their jewelry .I definitely recommend to anyone .

I heard about this shop from a friend of mine and finally had the chance to check it out for myself. Wow! To say this shop is nice would be an understatement. I couldn't believe the collection of beautiful bags and jewellery and I only stopped by to look at their watches, which didn't disappoint either. I've never come across a selection of so many high end watches in a second hand shop like this before, all displayed nicely and seem to be in great condition. The gentleman that was showing me a few of the pieces was friendly and easy to talk to. I wish I had found this place before Christmas. Would have saved a few dollars on my wife's gift :p

Very professional - totally authentic bags - as good as new. Chanel, LV, Rolex, etc... Keen eye for gold too. High props for this honest establishment.

Tom is good and knowledgeable! Good selection in the shop!