Scotiabank
216 Reviews
- Thursday9:30 AM–6 PM
- Friday9:30 AM–6 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
About the Business
Branch & ABM Locator | Scotiabank |
Contacts
Call Us
+16045013325
7378 120 St, Surrey, BC V3W 3M9
Hours
- Thursday9:30 AM–6 PM
- Friday9:30 AM–6 PM
- Saturday9:30 AM–4 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Drive-through
Recommended Reviews
Eric Hanif
23.10.2023
Scotiabank
I can’t believe the other staff stood around watching as the teller absolutely made herself look so unequipped and unprofessional. She kept repeating herself and would not listen nor help me.Customers service said I had to come into branch to correct information. After having all proper documentation and driving in the snow she tells me to call customer service.Lady I’m in the branch with you and you have a computer in front of you with my information. So why would you tell me to call customer service. While other staff avoids eye contact. What a joke. Where do u keep your $
Ravinder Singh
01.09.2023
Scotiabank
I visit branch today . Staff of this bank very cooperative and helpful. If anyone have questions regarding increase credit limit or any other concern meet ramneet. She is very understanding and providing good information.
Shante Sidhu
19.08.2023
Scotiabank
Shockingly poor service at this branch. We went in to change our mortgage dates to bi-monthly with one mortgage specialist, and activate a line of credit we had. Two weeks later, neither had been changed- it appeared as though she had resigned or been fired that day. I spoke with someone else on the phone to activate the line of credit but she did not do the change to the mortgage dates, it has now been 3 months of waiting for her to call or email us and we are having to see another branch to get this simple change done which we have already signed off on.
tarundeep
10.08.2023
Scotiabank
the worst branch that i have ever visited never ever suggesting anyone to visit here especially new comers dont !!!!! you are just gonna loose faith in the banking sector of scotia as the staff is more than unprofessional i would really consider to give the job opportunity to someone who knows how to talk and if a person may be willing to help the other staff wont let them the best option is to close this branch down wont have to waste time willing that they will come up with a solution.
Shental Seabrook
27.07.2023
Scotiabank
Huge management issue here at this branch. Everytime my husband and i come here its long waits beyond an hour even if you try and book an appt. Im blaming management because they are responsible for ensuring they have efficiently trained staff on site and enough staff to cover the demand of clients. What gets me most upset is there is always alot of people working on shift but many stand in groups chatting to each other when they have clients waiting. Corporate office needs to have a company efficiency review on this place and perhaps establish proper workflow procedures to accompany the large amounts of clients they serve.
simran kaur
25.07.2023
Scotiabank
Kiran is soo helpful, nice and polite. She goes above and beyond to save your time and help you the best way she can. Thank you kiran.
Navi Kaur
19.07.2023
Scotiabank
Absolutely worst customer service I have ever experienced. I went there to deposit my cheque as they were putting my money on hold. I was told I must go to the Abbotsford Location where my original account was set up, And then the manager provided no help at all. I went to surrey central location, they did not even ask a questions and released the hold right away and increased the limit. Been using scotia for 10 years. Was not expecting this. So 0 stars to this location.
Kuljeet Kaur
18.07.2023
Scotiabank
Hi,I went to this branch to update my status and getting a new credit card with appointment. Financial advisor Ramneek gill told me that I have sent a request to get it approved and will take nearly one week.Now its been more than 2 month, I am trying to contact her no response of any calls and emails. At least she should have told me that she can’t help with this, so that I would have booked a new appointment.I changed my direct deposit to scotia bank just to get the credit card, but they made my experience worst than ever.Totally zero star from my side.
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7378 120 St, Surrey, BC V3W 3M9
Scotiabank