Staples Print & Marketing Services

The store was really nice and accessable.The staff were a little more to my distaste.They do not know how to treat the disabled or how to serve them.I was left waiting for more than 20 minutes several times in the store. To a person in a wheelchair this is very stressful as they have psws waiting for them and they need to use catheters which they need to be at home for.Not all disabled people can use a washroom or wait long times as they must eat at certain times and take medication at specific times etc.These store people were very disrespectful of my needs and I don't recommend the store untill they are trained on human rights.

Good customer service

Do not come here. Please go elsewhere. I’ve been here twice and it just gets worse. Abismal customer service and zero knowledge. I was trying to print using their computer station, the computer wouldn’t upload the page and when it did it was really slow. I asked for help and was told they were busy and would not know how long they would be. I waited 20 minutes... 37 weeks pregnant with a toddler on top of that but... no help. They were happy to charge however for using their computer. Going now somewhere else since the EMPTY store is too busy to help and fix their issues but will charge you.

Excellent customer service.

This place is just looking to make money off people. They wanted to charge an additional 21$ to save passport pictures on a USB drive (just for saving, if you don’t bring your own drive you gotta buy one in addition to the 21$). They denied my request to send photos by email.

I got a sample document printed for a menu design. I wanted to give this location 5 stars only because of Tom! But I didn’t because his co-worker (I think was the supervisor, a lady) wasn’t helpful when I asked for service the first time. She wasn’t rude to me but she was helping 3 people at the same time (I don’t think she had to), so I felt very rushed. I paid a service fee of $3.00 but it hardly felt worth it.Tom on the other hand, was patient and VERY knowledgeable! He gave me a walk through of what print instructions I should use and why. His tone of voice was humble and friendly!

I went to scan and prints some documents.They don’t know what they’re doing. To scan a document they made me buy a usb device they couldn’t send my document by email. And they charge me $8 for 1 document in black and white. They scanned it 3 times because it was not coming straight and my printed documents are not in the center of the paper sheet…

It's a well organized store, and unfortunately, I didn't find anyone on the floor to be friendly.

I expect I'll use this place more. Had a quick in and out to print a sheet of paper and was asked to use the self-service. The staff at the line were quite slow, but the store itself is well equipped.