Niagara Motors Buick GMC

Eventually, I did not buy a car from Niagara Motors. However, two hours I spent there and with Martin, who kindly drove me from and back to St. Catharines, was a positive experience I would like to share. I dealt with Martin and Dorothy, and indirectly with Martin's manager. In short, I met high professionalism built on good human personality. Selling cars is a difficult business with many variables. Neither cars, nor people - on both sides, are perfect. Nonetheless, in my case, I saw that they can keep a good balance between business interests and, indeed, SERVING customers. Of course, one should be watchful, and car dealerships in general is not the place to relax. However, saying this, businesslike, in my case I met very reasonable people it was pleasure to deal with.

Stuart is the best in customer service. Highly recommended dealer

I lost the keys to my GMC SIERRA, and they were the only local dealer that had more than one in stock. The service was great and I was in and out in less than 15 minutes. They were able to create a new key based on my VIN NUMBER, but you will have to bring ID and ownership in order to have them cut you a new one.

Stressful 6 months of waiting for the new truck. Supply chain and transport issues aside Tony and Troy weee great to deal with. Definitely suggest working with Tony. Great guy and knowledgeable in product details.

Bought a truck here a month ago or so. Felt very well taken care of. Had a minor hiccup and they took care of it very professionally and quickly. Will definitely be buying more GM vehicles here in the future!

To start off I am usually someone who stays away from dealerships as I never purchase new cars and have heard horror stories in the past, I was pleasantly surprised when I visited Niagara Motors to have my tires installed and balanced for my car, the customer service and overall atmosphere was beyond what I was expecting for what I consider to be a very minor service. in the end I am glad I visited and will definetly be back for any future service to my vehicle!

Service us always great. Live dealing with this company. Always very friendly

The staff and management make it their business to ensure a positive experience.

We were in the market for a new Silverado or Sierra as the lease had expired on our current vehicle. We happened to be driving past Niagara Motors on our way to visit friends and we are so thrilled to have stopped in to check out their inventory.Highly recommend these guys and their staff who made us feel like VIP friends. Thank you Ron Zimmerman for your amazing assistance leading to our purchase.

Niagara Motors did a great job replacing my damaged mirror. So quick, so helpful. Thank you so much.