Tofino DNA Clothing

As with some others, I had a horrible experience. We purchased a sweatshirt (39$) the day before and two t-shirts the following day as my son was excited about it. Later in the second day, the sweatshirt was all ripped at the wrist. We returned to the store to see if they could address this but the lady very rudely indicated my son had been rough with the shirt. I acknowledged this... he's a child, but his clothing had never ripped before. If every child that was rough with a shirt ripped their shirt the day after purchasing, all of us parents would be quite poor. We became upset and her husband said want to go" to my husband. This just felt lke the opposite of good customer service given the poor quality of the clothing."

Lovely place with a very friendly, helpful and kind owner. Great spot to find a nice shirt or sweater to remember the wonderful Tofino by! Laidback atmosphere, great service!

If i could give a zero I would.The person who works there lacks every but of customer service, nevermind manners!My advice would be to stay away and support local buisness who treat people entering their shops with respect!!Just a horrible place

Went to this store a few days ago and if I could rate it 0 , I would. I had just come up the stairs and the woman working there was so rude and aggressive I left. Too bad as I would have purchased two sweatshirts I saw. Tofino is such a beautiful place, so sad to have someone so angry . Don't support this store unless you want your day to be ruined!

This business is a well run store with a rich contribution. As it is a family that has been in Tofino for very long time it is a well spring of info of the area! Well done! Excellent fashions and designs fashion forward!!