Horizons Travel Inc.

Exceptional services

Very supportive staff

I bought a ticket from Ali for all my family spend $ 5000G. And he never informed me that I need to buy a ticket for my toddler if I am the only adult I can't carry infant and toddler as well that is the international law and I have to buy him a ticket from Asmera to Addis and from Addis to Toronto as well I spend unexpected expense after my trip around 1000$. For sure you know how it feels after you had a long holiday to spend that money when you are not informed correctly. I missed my flight and with 3 young kids it wasn’t easy at all.plus when I try to contact to him from there he was rude and ignorant since he earns his commotion no care. I will give him under zero star if it exists. I hardly recommend not to buy a ticket from him from what I experience.He is not honest and never gives the right information. For sure this is not his first time doing this.

Excellent service and respectable, definitely recommend it

The best customer service, he is an amazing man, always helping his customers with the best deal

Best service

Never never never picks up his phone. What is the use of purchasing your ticket through travel agency if he never picks up his phone

Ali, horizon travel Inc.is the best travel agent on danforth. He will do his best to get you a good deal. Buy your thicket from horizon travel spically ethiopian airlines thicket!

Nice and clean. good customer service with very friendly.