Canada Post

They hold your package hostage because there's system is down, there system is down 5/7 days a week. More like the lazy lady won't physically go find a package manually. Government services have to run in a code grey situation. Meaning, they can get your package without a computer but are too lazy to do their job. Mail is an essential service wether or not their computer works.

One clerk is absolute garbage, and seems to be bringing everyone down despite the rest of the staff being generally helpful and friendly. She's upper middle aged, somewhere between 45-65 I'd say, rest of the staff I've met have been younger.Not my first poor incident with her but today I received a final notice slip for a parcel in my mailbox. I hadn't received any other slip beforehand but though oh well. Went in, was told rudely that it was final notice, when I said I didn't get any other slips I was clearly taken as a liar. She looks it up and tells me it's already been returned to sender. How? I got the final notice slip TODAY? Did you not hold it? Threw the slip in the trash in front of me in what can only be described as an abrasive manner.When I asked if she could offer me any direction on where the parcel was from or anything else I was told No." The entire interaction was horrific and the customer service was a solid 0/10."

Definitely do NOT recommend this post office.Lady working today is tripping on postal power.Tried to refuse to sell me a bubble wrap envelope because I wouldn't tell her what I was shipping? I wasn't even ready to ship anything. Literally just wanted a bubble mailer and some stamps on the side. She also refused to mail the parcel of the patron in front of me without a return address (but Canada Post website says return address's are optional??? Felt bad for that customer). Both of these interactions seemed unnecessary, maybe she needs another staff there to help her out.

I was there on Saturday in less than 5 minutes they looked afterin and out maybe 6 minutes

I miss Kathy! But this comment is for people complaining about tape. It’s not Canada posts job to provide tape to you at their cost. Buy a roll at the dollar store down the road. Imagine someone asking to borrow something from you 5 times a day, every day and you have to fund it because of their lack of planning. Additionally Rexall needs to staff the desk better so they are not forced to deal with impatient aholes who forgot how to wait in a line. Not all staff can just hop on the desk if they’re not trained for the post office. People in this section need a reality check or to work retail for a year so they understand what dealing with themselves is like

Under staffed. We have to use this post office as it’s local to us and where our parcels go. Having a long line is pretty typical. The ladies work hard but they need more staff. Staff won’t shift to work the counter when lines back up because they have other jobs to do.

The staff here is beyond terrible. The negativity in their language while they describe how poorly run this location is and outright trash talk their colleagues is astounding. It is disappointing to say the least that packages sent to our neighborhood have to be picked up here. Any trip to this Canada post outlet is anxiety inducing.

They are SCAM!!! Waited in the line for 15mins and they made me purchase the tape for 3.5$ (I can buy 6 of them in Walmart) just to put the label on the package. Workers work extremely slow and artificially create a line. Avoid this brunch at all costs. Save your time and money and go to another location.

The Fredrick St. location is my preferred Canada Post to go to. Over the past five years, I have experienced sensible and helpful customer service from this location. For me, Canada Post is the most economical mailing option for sending relatively large (e.g., 74 cm × 50 cm × 43 cm) items to remote communities.

Worst place on earth. The employees don't care at all to customer service. Been there two times to get a parcel and the lady not even checked inside. Just said my parcel wasn't there, I should call CanadaPost. After 2 tries I found someone willing to work and found my package.