Hamel Chevrolet Buick GMC

ATROCIOUS CUSTOMER SERVICE. If at all possible I would rate it a no star. While our initial dealings with our sales representative were very positive, upon purchase of the vehicle we were met with nothing but exceptionally poor/non-existent customer service. Our car had a fault immediately upon receiving and we were told it was nothing and would be covered by a warranty. In fact the issue was caused by their service team while preparing the vehicle and actually voided the warranty as we discovered from another service centre. It took 6 months of constant phone calls and emails to receive any satisfaction in resolving the issue. Dealings with the General Manager were frustrating as he would end calls and not respond to any emails. When approached on the issue he stated it was not worth his time or effort to solve a problem once a vehicle was sold. I would never deal with or recommend to anyone to deal with this dealership!!! TERRIBLE CUSTOMER SERVICE

Im really impressed with the service of Gyna ! She financed me and in less then 24 h , the car was perfect!

Great experience dealing with Henri-Yves who is a very motivated and welcoming. Very satisfied with my new car and I highly recommend them.

The guy in charge of buying used cars must have serious mental issues. Asked me if I had the original mags for the car on the phone and I said yes and brought them. Then insisted we agreed on giving him all 8 of my mags when we didn't.. he just walked away without even trying to resolve the issue or even mentioning why he was so upset. guy has some screws missing.. STAY AWAY FROM THIS DISGUSTING DEALERSHIP

Absolutely love going there, the whole team is very helpful and will do everything to make you happy.

Thanks to all the team for your services for my new car.

Worst Dealership I have ever experience. Customer service is the worst. I recommend staying far away from this place. They have a really bad reputation with the surrounding dealerships as well.

If you feel like you’re likely going to ask for a refund on your deposit, dont bother putting a deposit here. Run and stay far away.