Skin Decision Inc.

Had a great experience with my piercing, very clean office, and nice staff. However I have been having issues with the jewelry itself. Tried calling and emailing, no response. Great place, but an absolute NIGHTMARE to get a hold of.

The Halifax Skin decisions shop was recommended for piercings by a friend. It was a wonderful experience from start to finish, I booked in with Brandon and was treated with the very best care and consideration. Frequent check in's and strong communication skills helped me feel relaxed, confident and safe. He and Clair were very warm, welcoming and kind. The shop itself is very clean, well maintained, stocked and equipped, well decorated and the jewelry is gorgeous!!! I give it 10 stars.

Highly Recommend.I got my septum pierced by Brandon (Oct 27th). I was extremely nervous. The service Brandon provided was very professional. I felt very comfortable, Brandon helped me feel better about my nerves and was very friendly, wonderful energy. Brandon explained every single detail before doing anything, asked before doing anything with the tools, and also kept checking on me the entire time. It did hurt but not nearly as bad as I thought it would have, it was very quick. I haven't had any issues with healing so far, I forget it's even there! Sometimes if my dog bumps it or if I forget and go to wipe my nose (which I try very very hard not to do either of those I've gotten better at avoiding those situations), it does hurt a lot! But other then that it's doing fantastic. I also really love the placement! It's in the perfect spot.I'm really happy I choose this shop, I looked for months trying to decide. Looking at the shops & Brandon's instagram really helped, I loved so many of his piercings, there was so many photos of his work, I was set where I wanted to go.Thank you for the lovely experience, I'll definitely be back and share with my friends!- Melanie.

In response to Owner’s reply: Choosing to mainly comment on the section of my review regarding an exchange (which I didn’t pursue) VS the clear points of issue discerned throughout (lack of client education, discouraging client autonomy, and disregard for client feedback) speaks volumes. And to your last point attempting to discredit my decision, I’ve had no issues with my 20G. Your response only exemplifies to everyone reading how client concerns are not actually of concern here.Back in February, I booked a jewellery change with Claire Savard to get my nose stud changed out for a hoop. To note, this was over 9 months following my initial piercing (at the Truro location, which was a fantastic experience) and it was fully healed. When Claire asked what I wanted for a hoop, I advised I didn't know much about sizing of hoops, but wanted the smallest possible. Instead of allowing me to take a look at the inventory or provide any education on sizing, she brought me back to the room and left to pick out the hoop she deemed fit. After Claire inserted the hoop and I took a look, I immediately said I felt it was too big and asked if we could try a smaller one. Instead of listening to my concerns, Claire brushed it off and said it was just the initial shock of seeing a hoop on my face and I'd get used to it. I wasn't fully convinced by this, but didn't want to be rude as she's the one with the experience. I then started feeling guilty for questioning Claire, tipped her, and even called after to apologize. However, the next day, I was still very unhappy with the size of the hoop. I reached back out to the store to explain the situation and was contacted by another piercer there who offered to book me in same day to try a smaller hoop. I asked if I would be able to exchange the hoop I had for a smaller one if I liked it better, but they couldn't give me a straight answer. I went ahead and booked, but quickly decided this was a bad idea; I was already out over $150 for the jewellery change by Claire and cost of the hoop and didn't want to spend additional time and money when I couldn't be guaranteed of exchanging the hoop without additional fees. I went to cancel the appointment online, but since I'd booked that same day, the site wouldn't allow me to. Fortunately, I was able to call and get the appointment pushed further out, which allowed me to cancel online. Months went by and I NEVER got used to the size of the hoop. Eventually, I found a reputable site and ordered a 20G 7mm hoop, which looks so much better and is a true fit. For comparison, the hoop Claire inserted was 18G 8mm. Regarding the different gauges/lengths of hoops, this is information I researched afterwards in order to determine my correct sizing; information I should have received from Claire when initially picking out a hoop, but instead was left in the dark then after questioning the sizing told I would get used to it". Claire shouldn't be providing services to clients if she is unable to properly size hoops

I can't recommend Claire enough. She's obviously a very skilled and knowledgeable piercer. What I really appreciate is that she clearly understands the experience from the perspective of her clients. In my opinion, the anticipation is usually the most uncomfortable part of a piercing, but Claire is constantly a step ahead of you in her communication so it has no chance build up. I look forward to getting more done!

Just got a piercing there from Claire and she was the nicest ever, the perfect mix of professional and personable! She was so helpful in picking out the jewelry and the placement for my piercing, I just cant get over how good that experience was! The whole experience was just clean and easy, exactly how you want a piercing appointment to go. It is expensive but soooo worth it for the wonderful service and the high quality jewelry. I love my piercing and would so absolutely recommend her to anybody looking to get a piercing.

I'm so happy I chose to go to Skin Decision for my piercings! I had the best experience. Claire is wonderful. Super professional and friendly. She explained the whole process from start to finish. And was so helpful when selecting jewelry. Thanks so much!

Brandon was AMAZING, so kind, supportive, gentle and communicative through the whole process. Was excellent about consent and ensuring my comfort through each step of 3 different piercings. Both staff members present were lovely, welcoming and very knowledgable.The studio is impeccably clean. Very nice space, everything looked new and well-kept.Awesome selection of jewellery and impressive sourcing of quality materials. Love that they have coloured titanium at fair prices as well.10/10 would recommend!

I'm kinda biased as my brother and sister in law own this business. but still have no issue in saying that the staff are very friendly and highly knowledgeable. I have my tounge and eyebrow pierced

I have had NOTHING but the BEST experience with everyone at Skin Decisions. Not only are the piercers professional with great expertise, but the staff has also helped me figure out my piercing end goal (if that even exists) guiding me along the way to customized ear curations.I do have to say, for one piercing, I went Against the advice of Claire for the placement and ended up hating it. It was my fault, I'm kicking myself for not listening to her, the expert. Yet she took the time to inform me on possible courses on action to ensure I love the final outcome. They are seriously great and deserve more than 5 stars.