Waterproof Masters & Associates Inc.

Very happy with the work completed on our home. James kept us well informed, and the crew was polite and worked extremely hard. They left the job site clean and made sure we were happy before they left.

We used their service for external waterproofing. They didn't finish the work and lacked professionalism. They promised to put the gravel in the area they had dug to do the waterproofing but they took so long to do it and after multiple follow ups they put in only on the 5 feet rest 20 feet they left unfinished. They are among the most expensive ones when it comes to pricing but they lack the quality and finishing. The owner of the company promised to do the camera inspection to see if there are any blockages in the drainage only to never fulfil it. Anyone planning to use their services can certainly check ours to get an idea.

Excellent Communication and explanation of work to be done with a detailed estimate. Photos of work and any follow-up answers post waterproofing were also part of the job. It was done quickly and efficiently with a team of pros. Highly recommend John and his Waterproof Masters team!

So things did go not completely smoothly. However they were able to recover and do a quick install. With little fuss. James was great and the manager was also able to respond to our concerns and correct them quickly.

John and his team at Waterproof Masters put me at ease with their knowledge of waterproofing and provided me the best and most cost efficient ways to deal with our leak. Not only did John quote me directly, he followed up on-site throughout the job and after.Waterproof Masters remains my go to referral for best in class Waterproofing.

Fantastic owner and team, professional and responsive