The Source

Very impressed with the customer service excellence at this location. They (especially Sarabjeet) professionally and more than adequately assisted me with my wants and not only did above and beyond, but saved me a LOT of extra money on a new phone purchase… thank you again. Greatly appreciated! :)

Came in to buy a new speaker, left with a new phone/case/headphones/Xbox controller. By far the best service, customer service I’ve experienced in the city. I’ll go out of my way to come back and always deal with the people her! 6/5!!!

Amazing customer service by Rakhi, she is an exceptional saleslady, very professional and knowledgeable! She got me an amazing phone deal, far better than my previous mobile plan. I am very satisfied with her quality of service. Highly recommended!

Don’t go here, bought a ps5 and the controller was broken, it wouldn’t connect or hold a charge. Brought it back in less then thirty days and was told they could replace the controller because it had been less then thirty days and just bring my receipt when I came in, when I got there they took one look at me and the guy who told me they could replace it and basically bullied the other employee in front of me stating that he wrong and going off on him all the while giving me attitude about the warranty, while trying to slyly pocket my receipt and telling me I had to go through Sony to get warranty in a very rude and condescending manner. So I turned around and left where I went to Kingsway, with my receipt and they had no problem replacing my controller. Very rude customer service and lack of problem solving skills. Did not appreciate this encounter take your business else’s where to avoid being told one thing and then having them change their mind once you get there. It even says on the source website that you have three month of warranty after purchase, so I’m not sure what the problem is here at this source.

Amazing customer service by Chirag, he is an exceptional salesman and very professional! The store had the best boxing day deals. I got an amazing phone deal here, far better than my previous mobile plan. I am very satisfied with their quality of service and deals! Highly recommended!

These people are amazing!!!I had the pleasure of walking in here after inquiring about my bill at Freedom. Within the next hour - I gained another 30gb, the S23 Ultra, and slashed $20 off my plan...walked out with the latest JBL headphones and....Was connected to an amazing person providing Genuine suggestions on internet solutions that combined has saved me over $800 upfront and brought down my month expenses another $10.The people here are all genuine and looking to make you walk away with the best possible deal as they comprehend that you work hard.There was a gentleman I met in there who says he comes monthly as he loses his phone all the time...just for the love he receives from this staff.The owner here treats his staff amazingly. Manager Kewal went above and beyond to get me as many exclusive deals as possible and even going to the owner to see how much more he could offer me.The kind person who helped me was Sarabjeet. With the short time I spent with him, I had at least 10 people enter the store and speak magnitudes of Sarabjeet's attitude, love and compassion towards customers along with their time and money.I will always recommend this place should you be in the downtown core. I look forward to doing business with them again!

great and very in diligence staff at this location! usually im not a fan of waiting and setting up devices or accounts in person from past experience.they treat you with respect, informative on their promotions or how they can help you in all ways possible if they can do so! love it!!!

I have been very much impressed by Rakhi's level of professionalism, competency, knowledge and customer care. I will highly and strongly recommend my mates to Rakhi for products and services. Please keep it up.

I wanted to thank the professional seller for the very professional service! I am delighted with how clearly they were able to advise me! They were able to change my mobile connection to another operator very quickly! I highly recommend Rakhi! Contact her, she is a professional in her work!