Newport Medical Clinic

Web site says they take walk ins. Arrived 30 minutes before opening hoping to see a doctor only to find out they do not accept walk ins and only do virtual appointments. Receptionist was incredibly rude as well.

Our family GP retired 3 years ago and we haven’t been able to find a new one, in the meantime myself and my adolescent children use this clinic whenever we are sick. We have been through many health issues with all the doctors here including a colitis and a heart condition diagnosis and regular prescription refills. We find the receptionists helpful and eager to fit us in and booking online is also easy - we can usually get a same day or next day appointment. We see whichever doctor is available and then stick with them throughout the process for each illness. The doctors are thorough and extremely helpful and send us for testing and refer us into specialist when needed. We are very grateful for this clinic.

This is the worst experience I've ever had with any medical clinic...the receptionists are the rudest people, the doctor is not much better. It must be a prerequisite to work there, I've been coming here because it's close to home but I'm done. I don't need the abuse.

The doctors at the clinic are attentive and caring. Unfortunately they are badly let down by one administration staff at reception. There are two front-of-house-staff: #1. a blond woman and #2. a brunette. The blonde receptionist is helpful and knowledgeable. Receptionists #2 has very poor people skills and little knowledge of how the Canadian health system operates. It’s a long story, but basically receptionist #2 refused to release results of a heart test unless I prepaid $150 to the clinic. The results of the test were worrying and indicated I should consult with a cardiologist ASAP for advice. She was very nasty on the phone and suggested I was acting fraudulently. The mixup occurred because she is ignorant of an interprovincial healthcare agreement which allows out-of-province healthcare card holders to access the BC healthcare plan for three months while visiting the province. After a long conversation she agreed to check with someone and called back sheepishly and agreed to forward the test results. She really needs to be moved to a back-of-house position and away from the patients.

I’m not sure where dr ihab received his license from but he’s the most unprofessional doctor I have ever encountered. Very rude and condescending. he did a telephone appointment with me via viva guilford and hung up because he was annoyed at a genuine question I had and needed assistance with. Judging by the reviews I’m not the only one who believe he shouldn’t be practicing. The healthcare world is small and I’m sure I will run into him one day and I’ll further express how vile and disgusting he is

Thanks to Robyn a very professional nurse! She is knowledgeable in her field and helped us a lot with our little girlAlways available and reliable. Such a lovely person. I really recommend it ❤️

Tried to book an appointment online. Booking request denied because new patients have to call to book an appointment. Tried to call to book an appointment. The first time, they put me on hold for an hour, then hung up on me. The others went to answering machine, which was already full. Worse than useless, complete waste of time.

Website proudly proclaims in big, bold letters Walk-in Clinic We accept patients on a walk-in basis. If you seek urgent care that isn’t a life-threatening emergency

Horrible experience. More than 45 mins late, just so that the Doctor tell me that I’m taking too long to tell the story of my injury. And then proceeds to not examine my foot properly and writes false information on my Doctor’s Note - that I need for X-Ray Specialist Admission. Able to put weight on my foot” “Can walk normal” “No Swelling” “No Bruising”. And those are all the symptoms that I have that have not made me able to go to work.He was rushing and telling me that he needed to save time and I needed to hurry. Overall unprofessional and poor service from the Doctor. Didn’t even make me walk to see if my walking was fine or asked me I could hold weight on my foot.

Incredibly dismissive. Wouldn't listen while I was talking, constantly interrupted me, told me I was wrong or that my symptoms didn't matter. When I brought up things a second time because they were relevant, he seemed surprised as if he really hadn't heard me the first time. Very uncaring, disinterested in his patient, made excuses for not doing a thorough examination. When I got frustrated and upset at how I was being treated he told me I was emotional" not "sick". Unbelievable. Would never recommend going here and will never go back."