The Shoe Company

Helpful staff, if your shoe size is not available, save on shipping fees and speak to a staff member to have your size delivered to the store.

The shoes I got here are great. The employee working there was quick to offer his assistance as well.

Fine selection of decently priced footware with courteous, efficient staff.

All the staff are always very knowledgeable, friendly and helpful. Sometimes I wish there was more selection but as with most stores in Medicine Hat we seem to have less. Not the employees fault though they are all great!

The manager there was very unprofessional. As a customer I had to greet her. I stood there to pay and she didnt even acknowledge that I was a paying customer.

I am very impressed with this place. I have lived in Medicine Hat for over 20 years and never even knew it was here. The staff are very helpful, particularly the young man with the orange toque ( iI didn't catch his name). Thank you for your help. I will be back

Been to this location multiple times, and every time, I'm not greeted or asked if I need help. I'm not picky with service and mostly want to be left alone, but I wasn't offered any service at all and I just got dirty looks from the store associates. Good deals and pretty fair prices, but I wouldn't buy anything here. Terrible service.

Great customer service at this location. Always find what I need.

I like this place always buy my shoes here. The staff don't hound and pester you which I like. Lots of good brands and sales.

Its Victoria day here and I arrive at the store to see 2 other people waiting for the store to open . The sign on the door says open at 10 am but its 1024am and doors are locked. We wait patiently for employees to unlock the front door when a female employee walks up to the doors from inside, tapes a 11 to 6 piece of paper directly eye level to me on the window. No eye contact, no apology or explanation , not any type of acknowledgement that we were even there waiting. The other people waiting just looked at each other and walked away in disbelief. I decided not to spend my money at this establishment, and bought elsewhere. I guess you cant complain about poor customer service when there isn't any to complain about.