PJC Jean Coutu

Hi, how's it going?I have life-threatening health conditions. Can I have my meds please?!? It's Tuesday already and I've been waiting for my prescription since last Thursday. I'm quite sick now. Also, this (or something similar) happens all too regularly.Thanks a bunchP.S.: Please train your employees.

Good luck getting some service here. Employee didn't even look me in the eye, just shouts AISLE 5". Thanks

I was treated very badly by the so-called manager Illiana when I was refused a refund on a electronic product that failed within a month. The value of it was $13.19 plus tax. I am an excellent customer that uses them for all my prescriptions. NOT NICE TREATMENT

I waited over hour to get my new prescription after being told it would take 20 minutes! It wasn’t particularly busy either. I approached the pharmacy counter twice to inquire about my prescription: it will be ready in a couple of minutes.. Which clearly was not true. Whatever the issue (understaffed, backlog of prescription to fill, you don’t have the medication etc..) being forthcoming with your customer is a minimum. I had to leave without my prescription since I had no idea how long ‘the couple of minutes’ will turn out to be.

Alex Darian, the pharmacist is so patient and just amazing! You can genuinely see that he cares about people.

Do yourself a favor dear client. Ask your dr. To print the referal and keep a copy with you when going here (or better go somewhere else. I am from now on) Got here trusting the referal was in the system as the dr. Said it would , when i get to the pharmacy the lady checks and says : “the referal it’s not here / the last one is too old 2022” (not true) i called my clinic of course they did not run to help either. I knew i had a copy somewhere home (from 2023 the only one ever existed) ,had to leave drive home, find the copy , go back to the pharmacy, give the referal everything goes “smooth” (had to wait another eternity). When i get the pills someone else says you had the prescription here and you could renew it again no need to bring the paper! I was like omg! I was here literally a half hour ago and had to run all over the city because the other employee had no clue what she’s doing and according to her the info in the system does not allow her do to her job! All i can think about is all the clients that are older or are in real pain they have to wait or just go trough more struggles because of lazy incompetent people!! i wasted half my day just filling a prescription my God!!!!!!! Where’s the service?, the empathy? Remember what’s your mission dear pharmacist TO HELP!!!!!

Well-kept store.My experience is really nice. customer service is very good.For a few years, it has been our family pharmacy. The products are available. You will find everything there andI always get answers to my questions. Free delivery for elderly people or if you are sick.They also have self-service photocopies.I enjoy this store a lot.

I only went to make copies and prints.Expensive rates.Broken down machine.Usb not functioning.Can’t preview the pdf on the screen.Papers got stuck printing and I had to wait for back up.I had to come back with another PDF to print the remaining papers.Worst experience, next time I’m heading to Bureau En Gros.

Don’t upload your disposable cameras here. When we first brought it we were told 3-4 days and then when we called to see if it was ready, they told us two weeks. Finally today we go to pick it up, and only 15 of 27 photos were printed and given to us in the package. Wouldn’t recommend coming here for that specific service, waste of money.

The assistant manager there needs to learn how to speak with costumer. My experience with the lady (on labour day) was horrible. She doesn't know how to speak nicely and politely with customers. She was aggressive and defensive from her very first sentence.While I was speaking to her nicely and I even said ok I trust you whatever you are saying. But, she continued to be rude and unprofessional.We pay money to buy stuff. You are not doing any kind of mercy on us. Do what you are supposed to do CUSTOMER SERVICE. Learn communication before you get into customer service.