Motortoyz

Perfect place to get any bike or scooter! I saw a particular bike online and Sheena order them in and it came with in 3 days! My friend order her and Sheena phone to say her quad has arrive only 2 days later! Best friendly , fast and convinent service ever! Keep up the great work!

When Eric owned and operated the shop, I had THE BEST experiences there! Fast, friendly and super efficient.I had a flat tire last year ad also asked for some routine checks, with specific areas to look at.It took 2 weeks to get my bike back and as I've had amazing services in the past, I didn't do a look over and took it home. I could tell the things I had asked to be looked at, weren't, which led me to look at my freshly repaired tire. They plugged the hole with TAR, , in the dead of summer, it melted and my tire was flat within the month.I have electrical issues (which I addressed then) and I refuse to return to them, leaving me with little to no options of an electric scooter shop. My bike has been collecting dust this whole season. :(

The mechanic that had an accident? His name is Shawn and he has JUST come out of ICU! So for all the ME, MYSELF and I want my stuff fixed in a week, guess what? Not going to happen!The moment you walk into this establishment you are met with the brightest smile and an attitude of sincerity! A business that cares about matching the right product to the right person! Negative reviews about people trying their very best during difficult times is not the answer! Compassion, sincere helpfulness is what social media needs today! Suggesting something bad happen to an individual or a business is not a constructive means of feedback! After more than 40 years in Customer Service and Businees ownership this is what I know to be the truth! And what that experience has taught me!lIt pains me NOT to speak the truth!Happy 14th Anniversary Motortoyz!Keep doing what you do best!

i like the service they give me every time i take it there he tel me what needs to be done and get fixed and gives me the best advice. and works great. he is the best person that has ever fixed my scooter i dont take it to any one but him.

I knew what scooter I wanted, and was dealing with another scooter shop in Kelowna, but the owner kept lying to me, and pressuring me. I phoned Eric, and asked him if he could order the scooter I wanted in. He promptly did so, and has offered me superior service!Eric and his staff care deeply about their customers, and make a lot of effort to ensure that you receive professional, top of the line care.I couldn't be happier with Motortoyz, and recommend them highly for all your scooter and accessory needs. GREAT JOB!

They have a pretty good inventory (or access to) and seem to know what they're doing most of the time. Had a warranty issue on a new scooter (4 hours from purchase) and had to have some parts replaced. It was covered by warranty, but took a long time to be resolved.

It was a very awkward experience for me. I called ahead to let them know my price range and what bike I wanted to look at. They didn't ask me any questions or give me any info just encouraged me to come in.When I came in they showed me the bike. Then the mechanic asked what I needed it for and told me it wasn't the best bike as the braking system isn't great! Then the store keeper asked me how much I weighed! They both tried upselliing me another bike(s) but I already told them my price point.I walked away feeling embarrassed, humiliated and my time was completely wasted.Maybe train your employees to give info on phone so we have something to think about. I wasted over an hour of my time getting there. Trying it and walking away empty handed.I won't be coming back

Great products at an unbeatable price. we purchased the Megantron electric quad for my son and he absolutely loves it. he drives it for hours around our orchard with no issues. The owner was super helpful and kind. He's since helped us with a battery issue we had after we overcharged the batteries by accident. I would highly recommend any one of his locations if you're interested in some toys.

I love the place it's the best place to be if you want to go to get a motorcycle or a bike and it is all electric so javelin fun if you get one