Firm Capital Corporation

Thieves who don't know anything about running a company. They hire companies and instead of paying the bills, they go with another company and run up debt there. They allow their buildings to be infested with mice and roaches.

Had a great experience with the Firm capital team in Nova Scotia! The property manager and resident managers at harbour Vista were incredible friendly and informative ! The property manager is extremely funny with a go getter attitude and that’s a breath of fresh air. Fingers crossed for a vacancy ! Great work guys !

My experience with this company was so bad that I have to write this review. My lease ended Dec 2022 and I left the unit on Dec 31st. Fast forward 4 months and I still haven’t got my security deposit back. I visited the office and they said they can’t even look at my file because it takes a long time. There property managers change every year and I’m left with no answers at the end. I have been trying to contact the new property manager since 4 months. He answered the first time and after that started ignoring my calls for 2 months straight. I went on vacation and came back and still no answer. I visited the office and they said they will work on it and that was mid March. I’m still waiting on someone to issue a cheque that I’m owed. If you or anyone you know that wants to get in business with this company, I suggest you don’t and look for a different one. If I was late on paying the monthly rent, I would get reminder emails or the property manager would say that he can come pick up the cheque in person. That time I wasn’t allowed to be late and now they want to be 4 months late paying back the deposit. Looking at all the reviews, I realized this is not there first rodeo. They keep on dragging it and giving you false hopes. I’m not sure what else I can do to get my money back but I just wanted to leave this review so no one else gets scammed by this PRIVATE Corporation!

This company is horrible. We did not chose to rent from them, the commercial building we were renting was bought by Firm Capital. We have been waiting over 3 months to get our security deposit back. We are in Alberta and the law here is deposits need to be returned within 20 days. No one cares that we are out money as no one is trying hard to get us our money back. We just want the money we deserve back, so we can be done with this company for good.

HORRIBLE COMPANY. 2 weeks ago I did a virtual tour with a lady named Ruzica from Westbury Rentals who then sent me an application form for a property I loved at 2-12 Kingston Rd Toronto. It took me 2 hours to do the application with all the required documents in which I was supposed to send to a Joel Cash" and "Natisha" including a money order of the full amount. Such a shady company! I dont understand why forst im talking to Westbury then Firm Capital. Got me to do a money order getting my hopes up that the unit is mine

I would like to give a 0 star if I could. I’m applying my application to take over the lease. I prepared all the documents they required. But then it can’t be made it so I asked to cancel my application. Then the employee said that she new and she deposited my cheque by a mistake. I know the law if the application is haven’t approved yet, they can’t deposit the cheque or keep them almost 4 weeks like this. I try to call many time to the Ottawa office, the lady did the mistake named Christina, she talk to me like I’m very annoyed even she the one did the mistake. And the property manager named Nowell is the same, she asked to help me with that, then I wait for her call but she didn’t call back to me. Few days later I call then Christina said she was sick. About the head office in Toronto, I asked to speak whoever responsible for the cheque was never answer the phone, then I call the HR office is the same. I read some other reviews of this company, a lot of people got the same case like me.

By far the worst experience I've ever had with any company in my lifetime. It's been 9 weeks and I still haven't gotten simple repairs completed. I've had to stay on top of the property manager for anything to get done, and even then she has shown time and time again that she is incompetent. She told me she inspected the unit before I moved in and it looked great, but there were a long list of issues (many of which were clear within 5 minutes of entering the unit for the first time). I haven't had a working shower or bathroom sink since I moved in. I've had 6 requests for documentation ignored. I've been lied to on numerous occasions. If she were making mistakes but at least trying to do a good job, I could respect that and would continue to work with her. However, it's clear that she has no interest in providing even the bare minimum. How she hasn't been fired is beyond me.

Freaking horrible and disaster. I just wanted to get the receipt of house rental, but the worker in this office is always out of offcie and no matter how many time i left the voice msg, SHE NEVER CARES. For a month, I called her at least 3 times a week but she was never there. not sure she is actually working or not.Anyway, this company's customer service is so terrible, wont recommned at all.

If I could give this company a less than 1 star I would. This company is the most unprofessional company as a business owner to have ever dealt with.Our company was called in May to do EMERGENCY work at Sunpark Hidden Valley Estates in Woodstock Ontario.It is now October the 11th and after the park supervisor at Sunpark Hidden Valley Estates tried several times to get payment from Head Office ( Debbie Wood) and every time the response was the cheque is in the mail.Myself and my Husband owner of Woodstock Tree and Stump Removal attempted ourselves to call Debbie Wood with no response.We Emailed, no response.We called, no response.Called Head office they put us thru to a ridiculous voicemail... No response.So, we attempted to text her and with shock she responded as she had no idea who she was responding to.After her speech of company changes blah blah blah again she stated 2.5 weeks ago the cheque was in the mail. Shocking 4.5 months after the completion of work we still have no cheque from them or any attempt to pay us.This is completely unacceptable and now for EMERGENCY work that our company performed for them at their request, we now have to get our lawyers involved.Stay far far away from Firm Capital.