Tissot Authorized Service Centre

I placed an order, at checout is said it will be delivered in 1-3 days, it was a birthday Gift. So by the 3rd day no updates or tracking number or anything and the Birthday was on the 4th day.The next 3 days Iam trying to reach their customer service, No one is answering, i left messages, sent emails, complaints and nothing to the point where I was thinking was it a scam did I get the right website??So I kept calling another number for 3 days No answer until one day a lady answered, I explained what happened she said I will check and call you back, turned out the item I ordered became out of stock ( The website won't give you the option to order any out of stock items) so it became out of stock nobody contacted me, nobody answered my 200 calls, nobody replied to my 20 emails, She said You can order something else, Just like that, So because of the delay I ordered another more expensive item and as a we are sorry they sent me an awful hat I threw in the garbage, Very bad experience I won't recommemd it to anyone.

This place is a bad joke, avoid. I left my tissot watch with these scam artists 2 weeks ago, I just wanted to replace batteries. They made me wait 2 weeks and gave me a quote of 260 dollars after 2 weeks. Of course, I refused to give them 260 dollars, same day I went to Canadian watch imports on spadina, paid 25 dollars and it was done in 15 minutes. The watch works just fine.

I called the Tissot Authorized Service Centre for assistance with replacement of the crown of my Tissot watch.The lady Lauren was pleasant and extremely helpful. She sent a prepaid FedEx Box for me to send my watch to their Service Centre.She said that they will give an estimate for repair within 5 working days.All in all, prompt and efficient service.

Customer service is irresponsive.

Called during business hours and no response to the call nor the email, I will need to contact HQ in Swiss if thats an option

Got a new watch band calling to seei if they had one and went there next day picked the one I wanted and they installed right away.