Ongles Prestiges

First of all it’s almost impossible to search the shop in mall. I went there to remove gel polish and the guy broke 2 nails. I found the staff rude

Best pedicures!!!P.S. I miss you Jonathan, msg me to tell me where you’re working now if you’re reading this message

I went today for a shellac pedicure, It was very bad ! The polish was all over my cuticules ! I will never come back here nor will I recommend it to my collègues and friends. Worst pedicure I have ever gotten and it’s 55$!

Love this place, been going for years! Lots of choices/colors ... no need for appointment either!

WORST MANICURE EVER!!! Don’t go there! They don’t use the right instrument to cut your cuticules! Mine have been cut with a electric file, they have been bleeding for the past 2 days! The staff didn’t do the design I wanted and they were rude! Do yourself a favour by choosing an other nail salon!

Very happy with my nails. The lady took the time to do them and fixed the mistake I pointed out without getting mad. Very pleasant experience. It does get crowded cause it’s a small space but very organized no one was left waiting more than 10 mins.

She didn't removed the cuticles, only cleaned the sides. The lady told me to pay cash only, no cc or debit card which I found weird.

Got a refill done last Friday, a day later the nails started chipping. I called on Wednesday (no time before due to work rush) to ask what can be done. They said no problem, they will fix it and scheduled the appointment for 3:30pm Thursday. They asked me who did my nails, I didn't know they name of the person but told them the table he sits at and they confirmed they know who I am talking about. I asked if I can a bit earlier, they insisted on 3:30pm. I took time off work to make it to the appointment. I got to the salon 3:25pm and was taken by another guy. He told me that if he fixes my nails (not the same guys who did my nails originally) he will charge me. I asked why I should pay for a job done bad on a first place. So they told me I would need to wait for the guy who did my nails originally to have it done for free to fix the issue. In the meantime, at least 4 people were free and were sitting there without customers but I would have to wait 15 to 30 minutes even if I was on time for my appointment. The person that took me was so rude and kept telling me it not his problem because he didn't do my nails originally. I walked out because they made me feel like I was crazy and wrong. 4 people sitting around without any customers to server and yet they wouldn't fix my nails. I have been going there for 6 months and spending on average 100$ per visit for refill and pedicure plus tipping them very well (minimum 10$ per visit). They now lost me as a client. Horrible treatment and horrible customer service.

They are fast and quick. I like it and I am simple girl. I wanted mani and pedi and got it all under an 1h30. Thank you Tony!

Terrible service, nails are soo bad, specially with Tony the 1st chair, does a terrible job. Never go there waist of money.