RBC Royal Bank

Had the pleasure of working with Sonia, the Branch Manager, and John, the RBC Financial Advisor at this Branch to set up a new Business Account. I was looked after from the beginning to the end. Both Sonia and John were very professional in the services they provided and extremely helpful. I got my account set up very promptly and I am happy to recommend their services and this branch. Very convenient location, close to all shopping and banking needs.

2 branches visited in same day and 100% difference between them. The teller and financial advisor in this branch were friendly, positive and did their job very professionally.

I came to the branch being very upset with online appointment booking system. Thankfully to Sonia's, the Branch Manager's, dedication and willingness to help I received all attention. John, the RBC Financial Advisor at this Branch helped me to have my business account set up professionally and without delay. I was looked after from the beginning to the end. Both Sonia and John were very professional in the services they provided and extremely helpful.On my previous visit Lev helped us to find available advisor so we Received attention of John without a need to come back. He was very professional, quick and knowledgeable.

Worst bank out of all of them. Stay far away because they do not care to help you and they will make things more complicated for the benefit of the business. Not customers unfortunately.

This is the branch I visit most often as it is close to my workplace. It is a convenient location just a bit off the Dundas St. W exit off the 427, in the same plaza as the Costco, Walmart and other places. The branch itself is clean and modern with 2 ATMs.There is usually someone at the entrance desk to greet and or provide assistance. Oftentimes I have noticed other people who I assume don't work the desk, approach me to offer assistance.Most often I go here for business and hardly ever teller service. In that respect I have found their advisors to be professional and helpful and they are usually on time with appointments.Overall I have had no issues here.

Great experience.Our teller’s name was Kateryna I believe. And she was really patient and attentive with us.

Awesome experience with this RBC branch team. Isabel Nastevski (Assistant Manager) understood my concerns on the Mortgage Closure day and suggested me the best possible options for me. Manager Victoria Barbaric immediately reached me and involved her team to sort the issues. Lev Garnets(Financial Advisor) is another great person from this team ,who worked for me on tight dead lines. I can say this is the best RBC Team. I personally recommend this Branch as the staff are very knowledgeable and try to provide the best options and they will be with us until the issue resolves.

New branch location with a modern stand alone building in the busy and bustling Creekside Crossing location with the latest ATM touch screens.Clean & well kept for now only time will tell if this continues.

Awful experience trying to open a bank account for my teen. First you have no idea where to go when you go into the branch. I had to stop two people who quickly responded I had to speak with a teller first. Waited in a line of one person ahead of me for 20 minutes! As only two tellers were available and one seemed to be making herself busy. The one gentleman who served me was very apologetic and did go beyond to help but still was not able to see anyone. Opening a bank account should not be this complicated specially when it's your first account.

Very modern looking RBC Royal Bank branch in the Costco and Walmart plaza. No lineup to use the ATMs. Branch is clean. Wheelchair accessible entrance. Wheelchair accessible branch.