Slate River Veterinary Services

June 7 · 2016I would give no stars if I could, I would not recommend this clinic to my worst enemy! and advise you to seriously take caution if you decide to use this vet. I don't want any other animal to be hurt during basic care like my bunny.Dr. Doran from Slate River Vet. paralyzed my rabbit last evening on Mon June 6, 2016 at around 4:00PM. It all started out with Odin (2yr old holland lop dwarf rabbit) was having problems with his teeth. Odin had a malocclusion which means his front teeth grew abnormally long and needed to be trimmed. Trimming teeth is not a big procedure and some rabbits need to get it done every few weeks. well Odin got his exam and I thought they were pretty good with holding him. There was Dr. Doran, 2 students and a nurse in the exam room. they held him correct the times i seen. After his exam Dr. Doran said she wanted to do his teeth today after her next appointment, so I reluctantly agreed as i had to borrow money for the procedure. He was having troubles eating so I thought I was doing what was best for my rabbit. I left Odin there while I drove back to town to pick up some money, I didn't want to leave him but I would've been in the waiting room anyways. Before I left they informed me that if anything wasn't going right or if he was fighting the mask to hard they would stop what the procedure. They called me at 4:19PM and said Odin was done and everything went great... Lies. I walked in the door at exactly 4:59PM I waited around for 15 mins before i was taken into a consult room and told everything went amazing. His back teeth are good, they trimmed his teeth as short as possible, make sure he's eating, watch his poop, blah blah blah. I pay and they bring Odin to me and my husband. He was still groggy but he was asleep on his back, something we have never seen him do before and he jumped jump when he heard me and started dragging his back legs around the carrier! I thought that he was just taking the anesthetic rough.. We got home and I put him in his cage noticing his back legs were limp and set him down. He tried to walk at this point but his bum and back legs were limp and he was dragging his back end with his front legs trying to figure out whats going on. He then sat down and tried to bite his back leg a few times, which I had to stop because he can't feel them. I let him relax for another couple hours but he didn't move, So I put him in a carrier and bottle fed him water ect. till I could call Dr Doran in the morning. at 12:32PM on TUES JUN 7. I finally get a call back from Dr. Doran. She didn't own up to anything and denied the fact that they did this to him and tried to say it wasn't her fault because she went over the precautions" and she "didn't physically hear his back brake"... At Odin's Appointment She did not mention a thing about paralyzing my rabbit nor did I think a Vet would be so rough with my rabbit or let him get that scared that he would break his own back. Now I understand this does happen

The staff are amazing, they are genuine about the care of my pets and go above and beyond to make for an excellent visit.

my cat got his tooth removed and we were going to pay but they we will call you tomorrow then they called and they said we are not going to charge you !

Amazing quality of care and attention to detail. They always remember me and my cats when I'm in!

Very friendly and welcoming staff!! Excellent care with my dog.

Very helpful good to deal with a,d will go out of there way to help you over the phone wish they still looked after dogs thanks Dr. Dan and staff

Wonderful location and grateful for livestock guidance.

Friendly service and people

Amazing service, super friendly, really open to offering information and help. Highly suggest going there. I will continue driving the extra way to have such great help and services.

They are the best care in thunder bay. Very concerned for the animals and are also have reasonable pricing. love the friendly staff and how they treat my pets.