TD Canada Trust Branch and ATM

Great experience! I came in with no idea of how to change my account details, etc. But the people working there are so helpful and nice it ended up taking less than 15 minutes. Hashim Hasnain was a phenomenal help and was the teller who helped me throughout the process. If you’re worried about having trouble with your accounts, or just need to deposit something, there’s no need to worry because their service is amazing.

If I can rate them zero , it will be too much, their tellers have zero experience, very rude and they know nothing about customer service. Unprofessional. This is assumed to be the business counter. Never again dealing with this branch. Management need to pay more attention for the counter teller in this branch.

With many retail financial institution experiences, people tend to voice out the negative concerns but I don't see many positive interactions shared. Therefore, I will take this opportunity to leave a feedback as every agent at this branch was well versed with proper customer service. Keep up the excellent service!

Top-Notch Branch Manager, Kate Cochrane. Great experience! She was able to help me during a high stress time with top professionalism., she is a great representation of the TD brand!+ Great Team with excellent Customer Service. Everyone at this branch is super knowledgeable and helpful.

I usually go to this branch for my banking. Great customer service from teller Hashim. Always very friendly and accommodating. He gave me a new safety deposit box for that I Was waiting for more then 3 years. Awesome experience ..

I have tried to open a single account, and it is STILL not open, been around 45 days.3 branch visits, 10 calls to their contact centre, and things keep going in one big giant loop.Apparently, the back office never got any communication coming from this branch, and the representatives have completely disappeared when I try to contact and e-mail them as to what is wrong.Had to escalate through support staff in multiple levels upwards before I even got an answer.Should not be a surprise as TD has decided NOT to pay any performance-based bonuses to their employees this year, hence employees see everything as a chore than a duty, things have really gone downhill.

Second TD Bank in a row I went to today trying to deposit a weekly payroll check that I have been getting for years into my account in which I have had for years and both managers saying there would be a hold on my check which I've never had a problem with in years. When asked why they had no explanation other than it would be held. very rude and unprofessional behaviour that I've never experienced in a TD in my life. There's something wrong with these bank managers here in Milton if you ask me. TD Trust Canada has to seriously look into this matter because up until today I've had nothing but faith in TD Bank. I'm now looking into better banking options because I know they're out there.

Nothing but poor and negative experiences at this specific branch. If I could give less than 0 stars I would.Lets start from our first instance. Moved into town a few years ago and the first thing I made sure to do was to walk into this branch and update my new home address and contact numbers. They assured me all the new information was updated on their records and any correspondence moving forward would be directed to the new information I provided.Fast forward a few years and it turns out my credit card expired. Waited a month and never received the new card. Called the credit card company and they informed me that it was sent to the wrong and old address and all the information I had on file was not up to date. Only mildly inconvenient. I was told that a new card would be sent to this specific branch and that I would be notified when they received it for me to pick up. After finding this out, again, I had called this specific branch, SPECIFICALLY, to make sure they had the correct phone number to notify me to pick up my card. For the second time, the assured me they had my correct info. A month later, I get a call and a voicemail filled with attitude warning me that my card has been there for a month and that if I don't pick it up immediately it will be sent away. Are you kidding me? Left work early to go to this branch in person and once again, i was lectured at the customer service desk about the importance of updating my correct information and how they have tried to contact me endlessly (Obviously at the wrong contact information and never on the new information that I provided countless times). Had a lovely experience getting snapped at by one of the representatives (I'll spare her name since I'd rather not cost anyone their job in a pandemic) She was nothing but rude and inconsiderate, literally would not let me get a word in or let me explain any of my situation. She continued to blame me for this whole experience.I will be closing all of my accounts in the near future once I can get everything transferred to my other bank. I have attended all other TD branches and have had pleasant experiences. The only consistent experience Ive ever had at this branch has been poor customer service. Whether its personal banking or through dealing with business accounts with my employer, it has been problem after problem and I will wholeheartedly advise anyone with TD to go to any other branch in town.

I had a terrible experience with this bank. The customer service was unprofessional and unhelpful, leaving me frustrated and unsatisfied with their service. The staff seems to lack knowledge about their policies, leaving me with more questions than answers. Avoid this bank if you value good customer service and knowledgeabl employees!

Great costumer services. The back is open to the public. No public washroom available at the store.