Cabinet

An 8-10 week delivery became almost 16 weeks, and it was hard to get in touch with the company to find out what was happening.. however we've finally received the table, and it's gorgeous. Beautifully done. I just wish it hadn't been so delayed, and that there had been better communication to us when they knew they'd be delayed.

Cabinet has built two different dining tables for me in the past year, and a coffee table a number of years ago. I went back to Ron Briand for the dining tables because my wife and I couldn't find what we wanted (both look and size) at retail stores or online - despite lots of searching. The truth is Cabinet is where one should start. Beautiful designs, tremendously well executed, heirloom-quality pieces. Our experience with customer service was excellent, including completing and delivering the tables when he said he would, and responding to a minor concern by going above and beyond. Cabinet receives unqualified recommendations from this very satisfied customer.

Run, run, run. Complete dissatisfaction. Ordered dining table, wall unit and buffet in April 2018 for early Sept delivery. Was told in August everything was on schedule so I paid in full. They lied. Finally got everything mid Oct after countless calls. First delivery - wrong dining table top and damaged door on buffet. Got correct table top and new door couple of weeks later. Wall unit came in 3 pieces. Delivery guys couldn’t lift the second and third pieces. Left it in pieces on my family room floor so I could hire 3 people to put it together. Buffet has nails popping through wood and smells like varithane inside still after 6 months. Have to wash tablecloths before each use. Dining table has scratches on it. Cabinet said it was fine when it left the factory. How can that be - hadn’t been used. Said they would come and look at it when in the area. That was 6 months ago. Heard nothing from them. Very disappointed in quality and service. Furniture is not cheap so I expect better quality.