Funhaven 1050 Baxter Rd, Ottawa, ON K2C 3P1

Funhaven





2869 Reviews
  • Thursday11 AM–10 PM
  • Friday11 AM–12 AM
  • Saturday10 AM–12 AM
  • Sunday10 AM–10 PM
  • Monday11 AM–10 PM
  • Tuesday11 AM–10 PM
  • Wednesday11 AM–10 PM




Funhaven 1050 Baxter Rd, Ottawa, ON K2C 3P1




About the Business

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Contacts

Call Us
+16138284386
1050 Baxter Rd, Ottawa, ON K2C 3P1

Hours

  • Thursday11 AM–10 PM
  • Friday11 AM–12 AM
  • Saturday10 AM–12 AM
  • Sunday10 AM–10 PM
  • Monday11 AM–10 PM
  • Tuesday11 AM–10 PM
  • Wednesday11 AM–10 PM

Features

  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Wheelchair-accessible washroom
  • Good for kids
  • Washroom
  • Family-friendly
  • Restaurant
  • Playground




Recommended Reviews

U kaurr
09.10.2023
Funhaven
Its a nice arcade that has rides as well and loads VR game selections and also a ball pit for younger kids. Definitely enjoyable even though it can get pretty busy. I took of 1 star because during my visit i observed many customers standing around looking for employees for info/purchasing tickets. Employees were mostly not present at the booths for help. Many times i found myself going back and forth looking for the. Definitely need more employees
Derek
07.10.2023
Funhaven
Absolutely awful. Brought my daughter here for years, and then just yesterday, bring her and a friend and before you blink all your points are gone. You need 35 points just to use the jungle gym? Are you serious? That used to be free. Try finding a game that isn't 8 - 10 points per swipe. This place is awful. Used to be fully staffed with 2 counters, one from group the other for day to day. Used to have 2-3 people behind the prize counter. Now, the regular check-in counter is closed, redirected to the group counter 1 with employee, and the prize counter only has 1 with another lineup. Will never go back. What used to be great is no longer, and I'll never spend another dime there.
Stefanie
16.09.2023
Funhaven
Brought my 4 year old as part of a birthday party and it was a great experience. The party had kids ages 4-6 and everyone had something fun to do, the jungle gym was a big hit and the rollercoaster was new to us and even my kid could ride. For the birthday party they did ask if there was any allergies or special diet considerations in the group, which we said yes for celiac hoping an option would be provided but there wasn't. Otherwise everything was fantastic and will definitely be going back.
Samy Mohamed
29.08.2023
Funhaven
Took my kids to spend a fun time at fun haven over the weekend but it turned into a nightmare. They got stuck upside down in this play screaming and crying with no help. None of the staff was well trained to take action in those cases of emergency, the technician in charge didn’t have any clue about what should be done. Imagine the poor kids were hanging there until someone called 911 and set the kids safely free.Fun Haven should be closed immediately for re-assessing all their machines, the safety of our kids are out of question and should be taken seriously, their machines should meets the highest standards of safety or else they shouldn’t keep opening with such poor service.I have a full 15 minutes with the kids upside down but google will not allow more than 30 seconds upload..No one of the management even took out number to call and check on the kids after the incidentThe girl in the game said to the operator that her headset is loose before the game started but he simply ignored her and started the game.I loaded my card with 250$ and end up the worst experience.. one of the workers said to me when I was checking the balance on my cards that the cards are being charged with every swipe even it says clearly swipe the card to check your balance.. why the balance check should be done on one of the three kiosks if it says clearly on each game “swipe your card to check the balance “ this is another way of scam to take your money..The owner replied towards one review regarding the accident that it took less than 2 minutes to get the kids down and that the management called 911 but This is a misleading reply, I’m the dad of two of the kids who were stuck there and we had to wait until the fire department arrived, the stuff there was moving around helplessly until one of the parents called the 911He said also that there was need for 911 and in another reply he said that they call 911They are trying to give excuses but not to admit the poor service and lack of staff trainingI have the video proof of my claim and I will escalate that to higher level till the rude staff get appropriate training and the games get well maintained .. our kids safely should be out of questions
nikita khanna
24.08.2023
Funhaven
My nephew loves this place. I have had birthday parties here, and the staff was very friendly, informative, and helpful with everything.I always have happy memories at this place.
Amanda W
08.08.2023
Funhaven
Super fun place, lots of different things to do, arcade games, VR, escape rooms laser tag... Spent our whole day there.. the ease of your credits for all of these things being on the card was great, instead of having to pay separately for the non arcade stuff.. My only complaint is that I wish there weren't as many broken arcade/VR games. Two of the ones we really wanted were broken , and several others.
Ryan
23.07.2023
Funhaven
This place has definitely seen better days. While there are some great gaming choices it is overshadowed by the fact that there are so many that are out of order. Each time I come there are more out of order games than the time before. Some games are only half working, while others are missing parts. Out of order isn't usually a problem but do the work to get them fixed - don't leave them out of order for weeks and months at a time.This place needs to rejuvenate or eventually there will be a competitor that will blow this place out of the water.
Andreana Hebert
21.07.2023
Funhaven
My daughter went to a birthday party there. My daughter enjoyed the games. The only problem was a lot of times the games wouldn't award the tickets you had won and there was no one around that could help with the issue. The indoor climber was small, my daughter went down the side twice and was bored (and it cost 35 credits to enter).
Steven Henderson
17.07.2023
Funhaven
This place has really grown and as an adult I am truly impressed with the growth this place has shown. It is a fun place to go, they have games fun for kids and even adults. I would recommend this place to anyone that asks about it as it really is worth the money and time spent at this place. I will be going back 100% and I recommend the same thing for you and anyone.

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1050 Baxter Rd, Ottawa, ON K2C 3P1
Funhaven