Canada Post

Had an amazing experience! Thank you so much Yingfan. I hadn’t complicated situation. The person working was not only very knowledgeable but also very helpful. They offered the service of printing a prepaid postage barcode from my email. I have no printer since we just moved to Ottawa. I wasn’t sure what I was going to do. Thank you very much!

Horrible customer service. My items got sent to them, I went to pick up and they only gave me one item. When I opened the box I discovered tht both items were not in the box. I called the shipper and was told to go back to canada post. I was attended to by the same person, she never apologized instead I was given an attitude. Despite making me go there twice in my pregnant and tired state.

Good small post office. I sent some documents to India. Staff helped me out to find envelopes and fill the details. Very patient and professional service.

I'm astonished to see the 1 & 2 star reviews. I have always had excellent, polite, and professional service here. Indeed, during summer months, knowing that many people are out of town, the owner will hang on to parcels beyond the standard 2 weeks providing he has room. Great PO.

On a Friday, I asked what time he closed, he said 5:30. I needed a package so I showed up at 4:30 to ensure I received it. He was already closed. I waited in case he had to step away for a minute.14 other people showed up looking to also get their packages.Fast forward to Monday, I arrived 5 minutes before 11am, the time he was supposed to be open. I waited for 20 minutes and he never opened. 5 other people arrived expecting him to open.If you're going to have store hours, whether reduced because of COVID-19 or not, be open when you say you're going to be open. I really needed that package and it's possible others needed their packages as soon as possible.

Good place but bad service. The male employee that work in the counter doesn't know how to work properly. He doesn't listen what customer's requests and doesn't know to apologize to customer when he or his coworker made a mistake to customer. This is bad attitude for customers, and is not professional and nice. He needs more training.

I have not been able to retrieve my time-sensitive package for over a week. This facility has no respect for their customers nor for Canada Post… Their phone is disconnected. They have not been open for days and have not been following their posted hours for well over a week. I have contacted Canada Post, and this business didn’t even inform them of its closure. So, despite posting a sign that they would open 2 days ago (they didn’t) and having no signage for the days prior to this, they failed to even TELL Canada Post of their closure in the first place—I was the one to inform Canada Post (who have yet to hear back from them over 48 hours later). This absolute failure has prevented packages from being rerouted to other proper facilities. This place should not be allowed to run as a Canada Post pick up location when they do not adhere to Canada Post’s rules. I issued a formal complaint with Canada Post 2 days ago against this business.

Been here a few times and the lady whom I have met was always polite and helpful. One time she offered to help me solve a problem with my shipment in a way that would help me save money. It didn’t work out but I really appreciated her offer to help.

Always polite. Great service. Very helpful. Perhaps in Quebec, they won't serve you in English. This is a family orianted business which includes Cleaners and Dry Cleaning.

Professional staff. Rarely do I see line ups here. Never had any issues.