TD Canada Trust Branch and ATM

7-8 months ago I had switched jobs which require me to change banking locations from the St. Mary's location to this location. I had read the reviews online and was skeptical of the service though the first few times were okay. Today I ran into an issue.after looking online and seeing that the location is open at 10 upon arriving at 10:30 I was told that the location is only serving seniors from 10 to 11 this was not indicated on the website. I can understand this however I had taken time off work to go there security guard at the door indicated that I had to wait I informed him that I couldn't and I needed to do my banking now.after telling him I want to speak to the manager we walked in and were greeted by a man who was too busy cleaning his coffee pot then to take care my issue.I did call the helpline over the phone and it was indicated then that the first hour was for seniors again I do understand this and I have no issues with that it was how I was treated at the door by this individual with a coffee pot. Please note there was nobody in the branch at the time. I understand why this location receives very little stars if any

Su Young is the best employee of td branch kenaston.

Happened 3rd time when employee of td refused to clear the cheque. Im getting cheque from same employer from last five years every time they want 2 put on hold. Same cheque no hold if deposited at Corydon or reagent branch. Today I asked my sister to deposit the cheque into my account ..same problem issue today.Teller name was Parminder.If I ever moved my whole banking to different bank it would be due to this branch.

I often go in to TD bank and have the holding periods" waved on deposits due to zero issues over 25 years and the regularity of this happening. There is one teller at the Kenasaton branch

Alex O needs a raise and a promotion. He is a 5 star employee working in a 2 star branch.

A little disappointment.Two years ago, I wanted to open a new account when I was a student. I have waited in line for 30 minutes. Then, they told me that I need to make an appointment. I came back again next week in time for the appointment. They told me the staff who will serve me was not in here. I needed to wait for another one more hour. Nobody knew when he or she would back. I always keep this story inside my heart. I feel it is unreliable to customer.So I gave my money to bmo.At this point, Bmo is better.

I went on easy line made an application I was told they could not complete it that I had to go into a branch . I followed up with an appointment the next day and was told that they could not complete my application process as I have more than one “ Equifax “ file .. very odd . Td said they will pull my credit bureau a couple of times which again … WHY ? You’re making my credit score go down each time . So unfair and extremely unacceptable.now keeping in mind I have good credit and I just bought a 2023 vehicle as well I also have a credit card .. This to me is highly suspicious and I was suppose to hear back from the bank Today and I haven’t heard back and I am not surprised…I feel I will be switching banks in the near future !!! Absolutely awful customer service and extremely sketchy!

I had bank with TD for over 7 years and they never disappointed me. This branch has all the great staff and good services. They are very friendly and patient with customers.

Td made a policy change and now they want to hold all of my cheques deposited for 10 days even though they are coming from a trust account and from the same employer for 12 years without a single issue with 1 cheque. When I tried to call the branch nobody answers the phone but a computer system and they ask for you to type in the name of the person you want to reach. I just need to talk to the manager, I don’t know who is actually there in branch at that moment. This is unacceptable and I will be moving all my banking from TD.

Horrible location! Being a loyal TD customer by following my parents foot steps, I proudly recommended my friend to join TD. Earlier during the week he got an account set up but was not advised that he would qualify for a student account. So we went to this location together to get this changed and was absolutely insulted by how rude the CSR/teller was.I am absolutely embarrassed to have recommended TD to my close friend and will not be doing so again in the future!The teller was not wearing a name tag or else I'd be calling TD about this.My friend was going to set up his investing accounts with TD and has now thought otherwise. Seriously TD, consider who you hire because word of mouth goes a long way.